Loan Servicing Specialist I
BOK Financial Corporation, Oklahoma City, Oklahoma, United States, 73116
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If you encounter any issues while trying to apply for a position, please email us atrecruiting_coordinators@bokf.com.
Loan Servicing Specialist I Location:
Oklahoma City -OKC
Areas of Interest:
Bank Operations; Customer Service/Call Center; Loan Operations; Payments
Pay Transparency Salary Range:
Not Available
Application Deadline:
03/27/2026
BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.
Bonus Type Discretionary
Summary The bank operations team at BOK Financial ensures seamless financial transactions and leads infrastructure modernization through expert system integration and secure data management. They are responsible for maintaining operational resilience by prioritizing risk mitigation, regulatory compliance, and cost-effective process improvements. Their work underpins the bank’s ability to scale efficiently and deliver reliable services to clients.
Job Description As a
Loan Servicing Specialist , you’ll play a crucial role in processing and ensuring the accuracy of monetary, maintenance, and boarding transactions for consumer and commercial loans across multiple states and banks. Your problem-solving skills, independent analysis, and attention to detail will be essential as you handle various transactions. Additionally, you’ll provide exceptional customer service and support to lending staff, external customers, and participating lending institutions.
Team Culture Our culture is built on collaboration and partnership, where we prioritize building strong relationships. We are dedicated to exceeding expectations by delivering top-quality products, services, and advice, while ensuring effective communication and portfolio growth. By creating streamlined solutions, mitigating risk, and increasing scalability, we support continuous operations and organizational resilience, all while aligning our goals with the business lines we support to ensure the safety of our customers and the bank.
How You’ll Spend Your Time
You will input and maintain loan data while ensuring quality control for both new and renewed loans.
You will interpret legal and financial documents to configure loan systems accurately and prevent future issues.
You will handle a high volume of service requests and calls, resolving problems that may directly impact customers.
You will monitor system reports to identify and resolve exceptions, including collections and bankruptcy transactions.
You will communicate with internal partners, providing research-based solutions and guidance on account servicing.
You will calculate amortization, prepare regulatory disclosures, and ensure compliance with mailing requirements.
You will complete special projects, maintain loan reports, and adjust consumer loan rates as needed.
Education & Experience Requirements This level of knowledge is normally acquired through completion of a Associates Degree in Business or related field of study and/or 1-2 years of experience in loan production
or equivalent combination of education and experience.
Working knowledge of loan operations and bank related operations, including loan policy
Working knowledge of loan systems processing
Working knowledge of federal and state lending guidelines and regulations
Working knowledge of loan documentation requirements
Working knowledge of GAAP as it relates to loan processing.
Ability to perform complex mathematical calculations.
Good interpersonal, oral, and written communication skills
Good PC skills including Outlook, Word, Excel, and Teams; 10 key by touch.
Ability to type 30-40 wpm.
Ability to adjust priorities to changing circumstances in fast paced, heavy volume atmosphere.
Demonstrated independent research and analysis skills.
Good organizational skills; detail oriented
Ability to follow established standards and use judgment to determine when appropriate to elevate
BOK Financial Corporation Group
is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today
and take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
Investing in our talent and building a great workplace is a top priority for us.
For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we’ve grown into a diversified financial services company that serves consumers, small businesses and international corporations—and everything in between.
Facts:
Operations focused in an eight-state footprint
5,000 team members
$49.7 billion in assets
$114.6 billion in assets under management and administration
$8 million donated to local nonprofits in 2024
59,000+ volunteer hours by our employees in 2024
Nearest Major Market:
Oklahoma City Nearest Secondary Market:
Oklahoma Job Segment:
Bank, Banking, Loan, QC, Call Center, Finance, Quality, Customer Service
#J-18808-Ljbffr
If you encounter any issues while trying to apply for a position, please email us atrecruiting_coordinators@bokf.com.
Loan Servicing Specialist I Location:
Oklahoma City -OKC
Areas of Interest:
Bank Operations; Customer Service/Call Center; Loan Operations; Payments
Pay Transparency Salary Range:
Not Available
Application Deadline:
03/27/2026
BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.
Bonus Type Discretionary
Summary The bank operations team at BOK Financial ensures seamless financial transactions and leads infrastructure modernization through expert system integration and secure data management. They are responsible for maintaining operational resilience by prioritizing risk mitigation, regulatory compliance, and cost-effective process improvements. Their work underpins the bank’s ability to scale efficiently and deliver reliable services to clients.
Job Description As a
Loan Servicing Specialist , you’ll play a crucial role in processing and ensuring the accuracy of monetary, maintenance, and boarding transactions for consumer and commercial loans across multiple states and banks. Your problem-solving skills, independent analysis, and attention to detail will be essential as you handle various transactions. Additionally, you’ll provide exceptional customer service and support to lending staff, external customers, and participating lending institutions.
Team Culture Our culture is built on collaboration and partnership, where we prioritize building strong relationships. We are dedicated to exceeding expectations by delivering top-quality products, services, and advice, while ensuring effective communication and portfolio growth. By creating streamlined solutions, mitigating risk, and increasing scalability, we support continuous operations and organizational resilience, all while aligning our goals with the business lines we support to ensure the safety of our customers and the bank.
How You’ll Spend Your Time
You will input and maintain loan data while ensuring quality control for both new and renewed loans.
You will interpret legal and financial documents to configure loan systems accurately and prevent future issues.
You will handle a high volume of service requests and calls, resolving problems that may directly impact customers.
You will monitor system reports to identify and resolve exceptions, including collections and bankruptcy transactions.
You will communicate with internal partners, providing research-based solutions and guidance on account servicing.
You will calculate amortization, prepare regulatory disclosures, and ensure compliance with mailing requirements.
You will complete special projects, maintain loan reports, and adjust consumer loan rates as needed.
Education & Experience Requirements This level of knowledge is normally acquired through completion of a Associates Degree in Business or related field of study and/or 1-2 years of experience in loan production
or equivalent combination of education and experience.
Working knowledge of loan operations and bank related operations, including loan policy
Working knowledge of loan systems processing
Working knowledge of federal and state lending guidelines and regulations
Working knowledge of loan documentation requirements
Working knowledge of GAAP as it relates to loan processing.
Ability to perform complex mathematical calculations.
Good interpersonal, oral, and written communication skills
Good PC skills including Outlook, Word, Excel, and Teams; 10 key by touch.
Ability to type 30-40 wpm.
Ability to adjust priorities to changing circumstances in fast paced, heavy volume atmosphere.
Demonstrated independent research and analysis skills.
Good organizational skills; detail oriented
Ability to follow established standards and use judgment to determine when appropriate to elevate
BOK Financial Corporation Group
is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today
and take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
Investing in our talent and building a great workplace is a top priority for us.
For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we’ve grown into a diversified financial services company that serves consumers, small businesses and international corporations—and everything in between.
Facts:
Operations focused in an eight-state footprint
5,000 team members
$49.7 billion in assets
$114.6 billion in assets under management and administration
$8 million donated to local nonprofits in 2024
59,000+ volunteer hours by our employees in 2024
Nearest Major Market:
Oklahoma City Nearest Secondary Market:
Oklahoma Job Segment:
Bank, Banking, Loan, QC, Call Center, Finance, Quality, Customer Service
#J-18808-Ljbffr