SUMMARY
As a member of the Engagement Specialist team, you will be responsible for assisting the Project Manager and the Lead Engagement Specialist on the development and execution of engagement scopes of work associated with utility infrastructure projects, including but not limited to electric transmission and substation. This position involves the preparation of engagement risk assessments and, in response, supporting the development of key messages and communication plans for those projects. You will have the opportunity to assist in all stakeholder’s public engagement functions, such as participating in project site visits for active construction projects, attending public meetings, and preparing collateral for public communications.
ESSENTIAL DUTIES AND RESPONSIBILITIES Under minimal supervision, the incumbent will provide:
Support the creation of public engagement scope documents and processes throughout the projects.
Assist in the creation and review of estimates to include public engagement costs, schedules, collateral, and additional items as needed.
Facilitate project site visits, public meetings, and other engagement meetings/events related to the projects.
Engage with the public proactively, devise communication plans, and contribute to the task execution for the success of assigned infrastructure projects.
Implement approved media communications with the client.
Proactively collaborate with stakeholders (internal and external) to meet project goals.
Appropriately manage high‑stress public interactions.
Assist in training and guiding junior Engagement Specialists.
Perform other duties as assigned by management.
COMPLEXITY OF WORK Non‑routine; general policies applied to frequently changing situations.
RELATIONSHIP OUTSIDE WORK GROUP Influences decisions of moderate nature requiring high degree of tact.
SUPERVISORY RESPONSIBILITIES Provide mentorship to Engagement Specialist I.
QUALIFICATIONS
Education and/or Experience: A bachelor’s degree from a four‑year college or university in communications, journalism, public relations, public administration, or other related field of study and experience equivalent to 0‑3 years of public engagement.
Preferred: 1‑3 years experience in the electric utility industry and/or experience with large infrastructure improvement projects.
Certifications, Licenses, Registrations: N/A.
Regular attendance is required.
ON‑THE‑JOB TRAINING As needed for the job and employee development.
LANGUAGE SKILLS
A. Ability to read and interpret documents such as procedure manuals, operational procedures, etc.
B. Ability to write reports, Business correspondence, and procedure manuals.
C. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
A. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
A. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
B. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS AND ABILITIES
Strong verbal, written, and interpersonal communication skills.
Self‑motivated and able to work independently.
Exhibit organizational and planning skill.
Ability to deal with a variety of individuals from various socio‑economic, cultural, and ethnic backgrounds.
Ability to manage multiple tasks and provide leadership to other team members.
PHYSICAL DEMANDS A. How much on the job time is spent in the following physical activities?
Stand 1/3 to 2/3 (Frequently)
Walk 1/3 to 2/3 (Frequently) Sit 1/3 to 2/3 (Frequently)
Talk or Hear 2/3 and more (Regularly)
Use Hands to Feel, Handle or finger tools or controls 2/3 and more (Regularly)
Climb or balance None
Stoop, Kneel, Crouch or crawl Up to 1/3 (Occasionally)
Reach with Hands and Arms 2/3 and more (Regularly)
Taste or Smell None
B. Does this job require that weight be lifted or force to be exerted? If so, how much and how often?
Up to 10 Pounds Up to 1/3
Up to 25 Pounds Up to 1/3
Up to 50 Pounds None
Up to 100 Pounds None
More than 100 Pounds None
C. Does this job have any special vision requirements?
Close Vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three‑dimensional vision, ability to judge distances and spatial relationships)
Ability to Adjust Focus (ability to adjust the eyes to bring an object into sharp focus)
WORK ENVIRONMENT
Wet, humid conditions (non‑weather) 1/3 to 2/3 (Frequently)
Work near moving mechanical parts Up to 1/3 (Occasionally)
Work in high, precarious places None
Fumes or airborne particles None
Toxic or caustic chemicals None
Outdoor weather conditions 1/3 to 2/3 (Frequently)
Extreme cold (non‑weather) None
Extreme Heat (non‑weather) None
Risk of electrical shock None
Work with explosives None
Risk of radiation None
Vibration None
While performing this job, the noise level in the work environment is: Moderate Noise (Examples: business office with typewriters, and or computer printer, light traffic).
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
Pike Engineering is an equal opportunity employer. EOE/Minorities/Females/Vet/Disabled. Pike Engineering is a Non‑Union Company.
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ESSENTIAL DUTIES AND RESPONSIBILITIES Under minimal supervision, the incumbent will provide:
Support the creation of public engagement scope documents and processes throughout the projects.
Assist in the creation and review of estimates to include public engagement costs, schedules, collateral, and additional items as needed.
Facilitate project site visits, public meetings, and other engagement meetings/events related to the projects.
Engage with the public proactively, devise communication plans, and contribute to the task execution for the success of assigned infrastructure projects.
Implement approved media communications with the client.
Proactively collaborate with stakeholders (internal and external) to meet project goals.
Appropriately manage high‑stress public interactions.
Assist in training and guiding junior Engagement Specialists.
Perform other duties as assigned by management.
COMPLEXITY OF WORK Non‑routine; general policies applied to frequently changing situations.
RELATIONSHIP OUTSIDE WORK GROUP Influences decisions of moderate nature requiring high degree of tact.
SUPERVISORY RESPONSIBILITIES Provide mentorship to Engagement Specialist I.
QUALIFICATIONS
Education and/or Experience: A bachelor’s degree from a four‑year college or university in communications, journalism, public relations, public administration, or other related field of study and experience equivalent to 0‑3 years of public engagement.
Preferred: 1‑3 years experience in the electric utility industry and/or experience with large infrastructure improvement projects.
Certifications, Licenses, Registrations: N/A.
Regular attendance is required.
ON‑THE‑JOB TRAINING As needed for the job and employee development.
LANGUAGE SKILLS
A. Ability to read and interpret documents such as procedure manuals, operational procedures, etc.
B. Ability to write reports, Business correspondence, and procedure manuals.
C. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
A. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
A. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
B. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS AND ABILITIES
Strong verbal, written, and interpersonal communication skills.
Self‑motivated and able to work independently.
Exhibit organizational and planning skill.
Ability to deal with a variety of individuals from various socio‑economic, cultural, and ethnic backgrounds.
Ability to manage multiple tasks and provide leadership to other team members.
PHYSICAL DEMANDS A. How much on the job time is spent in the following physical activities?
Stand 1/3 to 2/3 (Frequently)
Walk 1/3 to 2/3 (Frequently) Sit 1/3 to 2/3 (Frequently)
Talk or Hear 2/3 and more (Regularly)
Use Hands to Feel, Handle or finger tools or controls 2/3 and more (Regularly)
Climb or balance None
Stoop, Kneel, Crouch or crawl Up to 1/3 (Occasionally)
Reach with Hands and Arms 2/3 and more (Regularly)
Taste or Smell None
B. Does this job require that weight be lifted or force to be exerted? If so, how much and how often?
Up to 10 Pounds Up to 1/3
Up to 25 Pounds Up to 1/3
Up to 50 Pounds None
Up to 100 Pounds None
More than 100 Pounds None
C. Does this job have any special vision requirements?
Close Vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three‑dimensional vision, ability to judge distances and spatial relationships)
Ability to Adjust Focus (ability to adjust the eyes to bring an object into sharp focus)
WORK ENVIRONMENT
Wet, humid conditions (non‑weather) 1/3 to 2/3 (Frequently)
Work near moving mechanical parts Up to 1/3 (Occasionally)
Work in high, precarious places None
Fumes or airborne particles None
Toxic or caustic chemicals None
Outdoor weather conditions 1/3 to 2/3 (Frequently)
Extreme cold (non‑weather) None
Extreme Heat (non‑weather) None
Risk of electrical shock None
Work with explosives None
Risk of radiation None
Vibration None
While performing this job, the noise level in the work environment is: Moderate Noise (Examples: business office with typewriters, and or computer printer, light traffic).
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
Pike Engineering is an equal opportunity employer. EOE/Minorities/Females/Vet/Disabled. Pike Engineering is a Non‑Union Company.
#J-18808-Ljbffr