Sales Order Administrator ~ Cyber-Security

Job Summary: Order Administrator This high-visibility role is responsible for managing all incoming revenue orders and serves as a centralized resource for order distribution, booking, and sales credit. The Order Administrator triages new orders for completeness and acts as a primary liaison between Sales, Finance, and Operations to ensure all transactions adhere to company booking policies and revenue recognition criteria.

Key Responsibilities

Order Management:

Process and book sales orders, evaluations, demos, and loaners while ensuring accuracy in quotes, purchase orders, and legal contracts.

Policy Compliance:

Identify non-standard terms and ensure all orders align with internal booking policies and revenue recognition standards.

Cross-Functional Liaison:

Resolve issues related to pricing and discounts by collaborating with Finance, Logistics, Product Management, and Marketing Operations.

Database & Systems:

Set up maintenance and support contracts in

Oracle

and trigger workflows within

SalesForce

ticketing systems.

Sales Support:

Serve as a dedicated resource for assigned sales territories and partners, providing timely notifications to Renewal Representatives.

Process Improvement:

Contribute to continuous improvements to enhance the customer and partner experience.

Requirements & Qualifications

Education:

Bachelor’s in Finance, Business Administration, or equivalent experience.

Experience:

5+ years in Sales Administration, Sales Operations, or Order Management.

Technical Skills:

Proficiency in

Oracle

(preferred) and advanced

Microsoft Excel/Word .

Interpersonal:

Strong communication skills; ability to work independently and multitask.

Availability:

Must be willing to work overtime, including evenings/weekends, at month‑end and quarter‑end.

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