A leading waste management company is seeking a Business Analyst to join their Customer Vitals team in Boston. This role involves transforming operational performance and customer feedback into actionable insights. Responsibilities include analyzing data, measuring customer satisfaction, and collaborating with teams to enhance service experience. Required qualifications include a Bachelor's degree or relevant experience, with PMI Certification preferred. The position offers competitive pay plus bonus, alongside comprehensive benefits such as medical, dental, and vacation days.
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