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IT Service Desk Analyst - Customer-Focused Support

Kendra Scott, Austin, Texas, us, 78716

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A fashionable lifestyle brand is seeking a dedicated Service Desk Analyst to provide technical support to users remotely. Responsibilities include resolving customer issues, tracking incidents, and maintaining effective service desk operations. Candidates should have at least 2 years of experience in user services, proficiency in managing Windows and iOS systems, and strong problem-solving skills. This role requires excellent communication and flexibility to work varied hours, including weekends and holidays. #J-18808-Ljbffr