Relationship Banker
LCNB National Bank is seeking a Relationship Banker to join our Oakwood branch operations department. This position provides superior quality service to our customers. They assist customers by accurately and efficiently processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. A Relationship Banker is responsible for promoting and recommending the bank's products and services to help meet our customers' financial goals.
Essential functions and responsibilities include:
Maintaining and balancing cash drawer
Ensuring compliance with all internal controls and established policies and procedures
Promoting and advising on the bank's products and services
Keeping customers' personal information confidential
Identifying referral opportunities and making relevant referrals
Communicating with other team members and other areas of the bank
Assisting with the daily operations of the branch
Answering customer calls and entering information accurately and efficiently into database
Comprehending, retaining, and applying information as necessary to perform duties and responsibilities effectively
Additional duties as assigned
Skills/competencies:
Professionalism
Strong basic computer skills
Strong written and verbal communications skills
Cash handling
Accuracy and attention to detail
Customer-focused
Team player
Ability to think, reason, and communicate clearly
Ability to observe and identify details at close range
Education/experience:
High School Diploma or GED equivalent (required)
Customer service experience (preferred)
Cash handling experience (preferred)
Working conditions:
Must be able to remain in a stationary position 50% of the time
Occasionally move/traverse to access files and equipment
Constantly operates a computer and other office equipment
Occasionally moves coin bags weighing up to 50 lbs.
Occasionally will need to travel up to a 30-mile radius
Compliance statement:
The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.
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Essential functions and responsibilities include:
Maintaining and balancing cash drawer
Ensuring compliance with all internal controls and established policies and procedures
Promoting and advising on the bank's products and services
Keeping customers' personal information confidential
Identifying referral opportunities and making relevant referrals
Communicating with other team members and other areas of the bank
Assisting with the daily operations of the branch
Answering customer calls and entering information accurately and efficiently into database
Comprehending, retaining, and applying information as necessary to perform duties and responsibilities effectively
Additional duties as assigned
Skills/competencies:
Professionalism
Strong basic computer skills
Strong written and verbal communications skills
Cash handling
Accuracy and attention to detail
Customer-focused
Team player
Ability to think, reason, and communicate clearly
Ability to observe and identify details at close range
Education/experience:
High School Diploma or GED equivalent (required)
Customer service experience (preferred)
Cash handling experience (preferred)
Working conditions:
Must be able to remain in a stationary position 50% of the time
Occasionally move/traverse to access files and equipment
Constantly operates a computer and other office equipment
Occasionally moves coin bags weighing up to 50 lbs.
Occasionally will need to travel up to a 30-mile radius
Compliance statement:
The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.
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