Senior Asset Protection Investigator – PharmaCann LLC, Chicago, IL, United States
PharmaCann, Inc. owns and operates best‑in‑class production facilities and retail dispensaries for cannabis‑based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results‑driven individuals to join our rapidly growing team and industry.
The Senior Asset Protection Investigator will be responsible for protecting the profitability of the company through detection, identification, investigation, and reduction of shrink and compliance exposures, throughout the entire vertical structure of PharmaCann. They will also be responsible for ensuring all of the company’s properties are safe and secure, by assisting the Regional Asset Protection Manager with implementation and administration of policies and programs which include establishing and maintaining operational procedures, training requirements, internal controls, and the monitoring/reporting of processes in order to comply with all applicable local, state and federal laws, rules and regulations.
Salary: up to $65,000.
Essential Functions / Responsibilities
Monitoring & reviewing of electronic surveillance (Access Control & CCTV) as well as security alarm systems (Intrusion/Fire).
Providing direction to security associates when they assist with ongoing investigations.
Inspect company properties for Security & Asset Protection concerns and assist with correcting and further securing.
Develop partnerships & collaborate with 3rd party Contract Security Services, Federal, State and Local Law Enforcement agencies, improving prosecution, restitution opportunities, and ensuring protection of company assets/employees.
Assist in coordination of physical security programs (alarms, CCTV, access control).
Support operations of the SOC when needed, ensuring necessary coverage is in place and filling in when staffing shortages occur.
Assist with development of training for Emergency Preparedness and Response.
Support all functional areas of the business during critical emergencies.
Assist with facilitating the objectives of the Security team, providing answers to questions and the tools and resources needed to perform their tasks.
Perform Asset Protection related audits with a focus on access control, camera systems and alarm systems; investigate inventory compliance and accuracy at Dispensaries and Cultivation facilities.
Observe and inspect the receipt and delivery of product at Dispensaries and Cultivation sites.
Stay current with all laws, rules, and regulations pertaining to Asset Protection and Security.
Program intrusion detection systems and ensure accuracy.
Assist with development of new SOPs and programs for various departments within the company.
Utilize available data & incident reporting tools to identify trends, hotspots, and opportunities for further investigation.
Conduct internal investigations and interviews relevant to inventory/cash variances, theft, fraud, dishonest/unethical behavior, damage to business/property, operational opportunities and policy violations that adversely affect sales, compliance, loss, or brand integrity.
Conduct investigative interviews in-person or via telephone, Zoom, Teams, or similar platforms.
Maintain thorough and accurate documentation of investigative findings for presentation to Human Resources, Operations Executives, Legal, and/or Law Enforcement.
Assist with development of exception reporting to identify potential fraud and vulnerabilities within the company’s e‑commerce format.
Investigate fraud relating to online orders, loyalty programs and identity theft.
Assist with development and rollout of a shrink program for the company.
Investigate operational opportunities that may be causing shrink.
Assist with identifying and responding to scam/social engineering attempts.
Partner with IT on developing new ways to protect against scam/social engineering attempts.
Partner with on‑site leadership and Human Resources to identify/resolve rule infractions or violations committed by employees and partnering vendors.
Project a positive image of the organization to employees, customers, industry and community.
Embodies the culture, values, and tenets of PharmaCann and supports the company’s purpose, goal and objectives.
Competencies and Qualifications
Minimum 21 years of age.
Pass a comprehensive multi‑state background check, including criminal history & obtain/maintain state agent requirements.
Valid driver's license and ability to pass a Motor Vehicle Record background check.
Minimum of 3‑5 years of experience in Asset Protection/Loss Prevention, with at least 1‑2 years of investigations experience preferred.
Experience using CCTV (experience with multiple CCTV configurations and vendors, highly desired).
Analytical capabilities with a proven aptitude for learning new applications.
Ability and willingness to travel overnight for business purposes.
Proven ability to perform independently with minimal supervision.
Proficient knowledge of exception‑based reporting, Microsoft Office (Excel, Word, PowerPoint, Power BI).
Comfortable working in a fast‑paced, rapidly changing environment, capable of handling multiple tasks and possessing excellent organizational, communication and analytical skills.
Demonstrated safety, security, risk management, and client service capabilities.
Ability to deliver clear, concise, accurate and effective communication (verbal and written) proactively.
Excellent problem‑solving ability and ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions.
High School degree or equivalent required.
2‑year college degree or related college coursework in criminal justice, risk management, or business preferred.
Wicklander‑Zulawski certification preferred.
Working Conditions
Able to use a computer for extended periods of time.
Able to move about a typical retail, office, and manufacturing/warehouse environment.
Able to perform general office managerial and administrative activities.
Able to visually observe, speak, and hear.
Able to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds.
Regular and on‑time attendance.
Hours can exceed 40 hours per week, requiring weekends, nights, holidays, and open work availability.
Occasional travel by conventional means to other locations as required is possible.
Schedule will primarily consist of peak hours for location, but will require supporting overnight or late night shifts when needed.
This position may require working outdoors and/or during inclement weather.
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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The Senior Asset Protection Investigator will be responsible for protecting the profitability of the company through detection, identification, investigation, and reduction of shrink and compliance exposures, throughout the entire vertical structure of PharmaCann. They will also be responsible for ensuring all of the company’s properties are safe and secure, by assisting the Regional Asset Protection Manager with implementation and administration of policies and programs which include establishing and maintaining operational procedures, training requirements, internal controls, and the monitoring/reporting of processes in order to comply with all applicable local, state and federal laws, rules and regulations.
Salary: up to $65,000.
Essential Functions / Responsibilities
Monitoring & reviewing of electronic surveillance (Access Control & CCTV) as well as security alarm systems (Intrusion/Fire).
Providing direction to security associates when they assist with ongoing investigations.
Inspect company properties for Security & Asset Protection concerns and assist with correcting and further securing.
Develop partnerships & collaborate with 3rd party Contract Security Services, Federal, State and Local Law Enforcement agencies, improving prosecution, restitution opportunities, and ensuring protection of company assets/employees.
Assist in coordination of physical security programs (alarms, CCTV, access control).
Support operations of the SOC when needed, ensuring necessary coverage is in place and filling in when staffing shortages occur.
Assist with development of training for Emergency Preparedness and Response.
Support all functional areas of the business during critical emergencies.
Assist with facilitating the objectives of the Security team, providing answers to questions and the tools and resources needed to perform their tasks.
Perform Asset Protection related audits with a focus on access control, camera systems and alarm systems; investigate inventory compliance and accuracy at Dispensaries and Cultivation facilities.
Observe and inspect the receipt and delivery of product at Dispensaries and Cultivation sites.
Stay current with all laws, rules, and regulations pertaining to Asset Protection and Security.
Program intrusion detection systems and ensure accuracy.
Assist with development of new SOPs and programs for various departments within the company.
Utilize available data & incident reporting tools to identify trends, hotspots, and opportunities for further investigation.
Conduct internal investigations and interviews relevant to inventory/cash variances, theft, fraud, dishonest/unethical behavior, damage to business/property, operational opportunities and policy violations that adversely affect sales, compliance, loss, or brand integrity.
Conduct investigative interviews in-person or via telephone, Zoom, Teams, or similar platforms.
Maintain thorough and accurate documentation of investigative findings for presentation to Human Resources, Operations Executives, Legal, and/or Law Enforcement.
Assist with development of exception reporting to identify potential fraud and vulnerabilities within the company’s e‑commerce format.
Investigate fraud relating to online orders, loyalty programs and identity theft.
Assist with development and rollout of a shrink program for the company.
Investigate operational opportunities that may be causing shrink.
Assist with identifying and responding to scam/social engineering attempts.
Partner with IT on developing new ways to protect against scam/social engineering attempts.
Partner with on‑site leadership and Human Resources to identify/resolve rule infractions or violations committed by employees and partnering vendors.
Project a positive image of the organization to employees, customers, industry and community.
Embodies the culture, values, and tenets of PharmaCann and supports the company’s purpose, goal and objectives.
Competencies and Qualifications
Minimum 21 years of age.
Pass a comprehensive multi‑state background check, including criminal history & obtain/maintain state agent requirements.
Valid driver's license and ability to pass a Motor Vehicle Record background check.
Minimum of 3‑5 years of experience in Asset Protection/Loss Prevention, with at least 1‑2 years of investigations experience preferred.
Experience using CCTV (experience with multiple CCTV configurations and vendors, highly desired).
Analytical capabilities with a proven aptitude for learning new applications.
Ability and willingness to travel overnight for business purposes.
Proven ability to perform independently with minimal supervision.
Proficient knowledge of exception‑based reporting, Microsoft Office (Excel, Word, PowerPoint, Power BI).
Comfortable working in a fast‑paced, rapidly changing environment, capable of handling multiple tasks and possessing excellent organizational, communication and analytical skills.
Demonstrated safety, security, risk management, and client service capabilities.
Ability to deliver clear, concise, accurate and effective communication (verbal and written) proactively.
Excellent problem‑solving ability and ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions.
High School degree or equivalent required.
2‑year college degree or related college coursework in criminal justice, risk management, or business preferred.
Wicklander‑Zulawski certification preferred.
Working Conditions
Able to use a computer for extended periods of time.
Able to move about a typical retail, office, and manufacturing/warehouse environment.
Able to perform general office managerial and administrative activities.
Able to visually observe, speak, and hear.
Able to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds.
Regular and on‑time attendance.
Hours can exceed 40 hours per week, requiring weekends, nights, holidays, and open work availability.
Occasional travel by conventional means to other locations as required is possible.
Schedule will primarily consist of peak hours for location, but will require supporting overnight or late night shifts when needed.
This position may require working outdoors and/or during inclement weather.
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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