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Benefit Advisor/Medicare Sales

Provider Partners Health Plan, Lubbock, Texas, us, 79430

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The Benefit Advisor is primarily responsible for presenting the Provider Partners Health Plan to long-term care residents, their families and / or legal representatives who have requested information from PPHP with the goal of enrolling members in the plan who are best served by the plan product offering. In addition, the Benefit Advisor is also responsible to support the Partner Development Representative to educate long term care facilities about the PPHP ISNP product to generate enrollment leads and referrals.

Key Responsibilities

Work under the direction of the Director of Partner Development to drive and achieve sales goals by leading or advancing the sales cycle

Contribute to the development of a viable sales plan for the assigned territory

Serve as a subject matter expert of the PPHP plans while maintaining all current product certifications and appropriate licensure

Serve as a liaison for the Health Plan in a designated territory via (group) or individual education opportunities

Develop new forums to educate eligible consumers about the PPHP plan

Conduct presentations, sales activities and other informational events in accordance with current approved communication and marketing programs and state/federal regulations

Participate in planning and implementation of outreach strategies and programs in conjunction with clinical and Provider Relations staff

Travel throughout assigned territory to provide education about PPHP to promote enrollment

Responsible for member enrollment and achieving a defined minimum number of monthly new member enrollment through solid execution of the following:

Lead Generation and lead management

Presentation of the PPHP program

Overcoming sales objections

Facilitating completion of enrollment application

Ensuring member enrollment is completed

Execute basic administrative duties as defined by the Sales Lead, including detailed management of appropriate reporting / database systems, funnel management, customer information, territory planning, etc.

Maintain a working knowledge of plan benefit, program changes and industry insights

Ensure compliance and quality of sales process components, adhering to all applicable state and federal regulatory requirements and PPHP policies and procedures

Qualifications Required Qualifications

State health insurance license

2+ years sales experience or equivalent work experience

Experience creating, facilitating and presenting to a variety of stakeholders in-person, conference calls, WebEx, etc.

Ability to work some occasional evenings/weekends

Reliable, insured transportation and a valid driver’s license

Computer skills: Windows-based applications and lead management software

Ability to work as a telecommuter

Ability to travel throughout the designated local territory

Preferred Qualifications

2+ years successful sales and marketing experience in healthcare or health insurance, preferably with seniors

Ability to communicate complex healthcare information to potential clients

Ability to develop and manage relationships to reach business goals

Ability to be compassionate while selling

Function independently and responsibly with minimal need for supervision

Ability to manage multiple priorities including visiting nursing homes on a regular basis and following up on leads in a timely fashion

Ability to track a schedule to keep appointments on time and information pertaining to those appointments in order

Previous experience selling Medicare products

Understanding of the nursing home environment

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