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Account Manager

ZF Friedrichshafen AG, Auburn Hills, Michigan, United States, 48326

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Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!

Account Manager Country/Region: US

Location: Auburn Hills, MI, US, 48326

Overview This role supports the sales team in North America, focusing on managing assigned customer relationships, opportunities, and cross-functional collaboration to ensure successful product launches, order processes, and service levels.

Responsibilities

Manage sales activities for assigned North American customers and market segments.

Build strong relationships with customer Purchasing, Engineering, and other key stakeholders to protect existing business and develop new opportunities.

Support customer and internal discussions related to Quality and Logistics as needed.

Conduct regular virtual and onsite customer meetings, traveling 10 - 25%.

Collaborate with internal teams (Application Engineering, Product Management, Customer Center) to prepare and deliver timely RFQ responses.

Oversee project execution, coordinating cross-functional teams and escalating issues when necessary.

Address technical and commercial issues proactively, driving resolutions and aligning internal resources to meet targets.

Support operational planning, forecasting, and pricing activities, including schedule reviews, deviation analysis, and commodity/FX adjustments.

Qualifications

Bachelor’s Degree

6+ years of progressive experience in OE sales or a related sales field. Commercial vehicle experience preferred

Deep understanding of commercial vehicle business, market trends, and innovation

Technical/Sales background, as well as solid experience managing multidisciplinary teams with high levels of ambiguity/uncertainty

Proficient in Microsoft Office Suite

Strategic & critical thinking required, with the ability to draw a vision for the account

Strong negotiation skills and ability to work independently

Why you should choose ZF

A supportive collaborative team environment

Annual Incentive Plan

Paid Vacation

Personal Time

401k Plan

Health Care Benefits

Paid Holidays

Supportive Employee Groups and community outreach activities

Be part of our ZF team as Account Manager and apply now!

Contact

Bethany Vijayakumar

Diversity, Equity & Inclusion (DEI) Commitment Diversity, Equity and Inclusion are core to the ZF Way. We strive to build a culture where inclusiveness is a natural reflex and actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We embed this in how we operate and shape next generation mobility, safety, sustainability and social justice. With a global presence across 41 countries and 118 nationalities, we solve problems, drive innovation and shape the future of mobility.

Our company is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with disabilities. If you need accommodation to navigate our website or complete your application, please contact us. ZF is an Equal Opportunity and Affirmative Action Employer. Employment decisions are based on job-related reasons regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

What DEI means for ZF: we strive to build and maintain a culture where inclusiveness is lived and diversity is valued, and we remove barriers so all employees can reach their full potential.

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