Business Development Specialist – Metro Detroit
Job Description
Responsibilities
Using modern day tools and tactics, continuously develop your territory/accounts in the Detroit market focusing on new accounts and new business within HECO’s – Metro Detroit Service Center service area.
Through on-site visibility, develop specified & targeted accounts into regular base accounts in the Metro Detroit Area.
Establish relationships with customer purchasing, maintenance, management, reliability and engineering personnel with a focus on opportunities that allow for Repair, Product Sales, Equipment Management, and Reliability/Predictive opportunities.
Take accountability for communications between all HECO Personnel and account personnel during and throughout the quotation and estimating process. Manage communications to ensure that proper follow‑ups are happening and that we are meeting customer expectations. This does not mean that all communication goes through you. This means that when another HECO Personnel is communicating with the customer, you are following up and making sure the communication is clear, concise and complete.
Respond as requested to inspect/examine troublesome and/or failed motors, possible replacement motors, or potential spare opportunity motors at the customer site. This may include photo‑documentation, measurements and/or other information as becomes necessary and convey the appropriate data to Customer Service/Engineering to determine the accurate parameters of the replacement motor.
Obtain pertinent information regarding any motor related failures that may allow for the introduction of other HECO service offerings.
Work closely with HECO’s Customer Service on all pricing levels and lead time communication. If pricing and lead time are not in‑line with competition, explore the reasons why this is not the case and persuade the prospect to the conclude that HECO is still their best solution provider.
Demonstrate a thorough familiarity with all customer associated projects both current and future that may involve any opportunities for any of HECO’s services or products.
Demonstrate a thorough knowledge of customer status with regard to their Spend/Budget for each of HECO’s service offerings and forecast a financial target for the next fiscal year.
Demonstrate an ability and effectiveness in presenting project proposals and persuasive selling with complete follow‑up throughout the development and/or implementation of all Projects, proposed or active, to assigned and developed accounts.
Attend ALL Weekly Sales Calls and/or Level 10 Meetings
Schedule to attend one‑on‑one as well as team planning/sales meetings with preparedness to discuss Strategic Planning, Business Development, Training, Re‑focus of Efforts, etc.
Develop and meet sales goals that are mutually set forth year to year.
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Responsibilities
Using modern day tools and tactics, continuously develop your territory/accounts in the Detroit market focusing on new accounts and new business within HECO’s – Metro Detroit Service Center service area.
Through on-site visibility, develop specified & targeted accounts into regular base accounts in the Metro Detroit Area.
Establish relationships with customer purchasing, maintenance, management, reliability and engineering personnel with a focus on opportunities that allow for Repair, Product Sales, Equipment Management, and Reliability/Predictive opportunities.
Take accountability for communications between all HECO Personnel and account personnel during and throughout the quotation and estimating process. Manage communications to ensure that proper follow‑ups are happening and that we are meeting customer expectations. This does not mean that all communication goes through you. This means that when another HECO Personnel is communicating with the customer, you are following up and making sure the communication is clear, concise and complete.
Respond as requested to inspect/examine troublesome and/or failed motors, possible replacement motors, or potential spare opportunity motors at the customer site. This may include photo‑documentation, measurements and/or other information as becomes necessary and convey the appropriate data to Customer Service/Engineering to determine the accurate parameters of the replacement motor.
Obtain pertinent information regarding any motor related failures that may allow for the introduction of other HECO service offerings.
Work closely with HECO’s Customer Service on all pricing levels and lead time communication. If pricing and lead time are not in‑line with competition, explore the reasons why this is not the case and persuade the prospect to the conclude that HECO is still their best solution provider.
Demonstrate a thorough familiarity with all customer associated projects both current and future that may involve any opportunities for any of HECO’s services or products.
Demonstrate a thorough knowledge of customer status with regard to their Spend/Budget for each of HECO’s service offerings and forecast a financial target for the next fiscal year.
Demonstrate an ability and effectiveness in presenting project proposals and persuasive selling with complete follow‑up throughout the development and/or implementation of all Projects, proposed or active, to assigned and developed accounts.
Attend ALL Weekly Sales Calls and/or Level 10 Meetings
Schedule to attend one‑on‑one as well as team planning/sales meetings with preparedness to discuss Strategic Planning, Business Development, Training, Re‑focus of Efforts, etc.
Develop and meet sales goals that are mutually set forth year to year.
#J-18808-Ljbffr