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Inside Sales Representative - Lumberton, NJ

Heilind Mil-Aero, Lumberton, New Jersey, United States

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JOB SUMMARY The major objective for this position is to increase sales in your assigned territory through growing existing customer accounts, cultivating new accounts, and creating new business opportunities. You will be in a thriving environment handling established OEM and contract manufacturing (CM) accounts. Your goal is to take Heilind Mil‑Aero, its franchised lines and services deeper into the accounts and be the indispensable and trusted go‑to source.

A strong predictor of success for a Customer Business Specialist (Inside Sales Representative) is the ability to build relationships. You are the quarterback as you collaborate with the field support team and other key departments to build solid relationships with our customers and suppliers built on Heilind’s performance, trust, and innovation. Utilize all the resources, services and personnel that are at your disposal to make you and Heilind indispensable to the customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Before you start the journey, it is important that you have the road map. Within the first 2 weeks, meet with your branch leadership to understand the company vision, key company objectives and, most importantly, your individual objectives & expectations.

Within the first 30 days, learn with the help of your BSOM (Inside Sales Manager) the structure of Heilind and how to work within this structure. Learn the system tools so you can perform all tasks related to your job.

Within the first 60 days, proactively introduce yourself to all your accounts. Meet with your Field Sales Team to review your top 20 accounts and discuss engagement & opportunities. Reach a high level of comfort with our CRM and sales tools.

Within 90 days, proactively introduce yourself to our top 10 supplier reps. Discuss your assigned accounts and how you can work together with them to grow Heilind’s business. All assigned training modules should be complete at this time.

Within the first 6 months, you will be at the point of regular meetings with your Field Sales team members and Inside Sales Manager, sharing account information, developing, and executing strategies to pursue opportunities and grow Heilind’s business. Identify 5 new customers with growth potential. Profile existing accounts, identifying $100,000 of new opportunities that Heilind doesn’t currently enjoy.

EDUCATION & EXPERIENCE

Bachelor’s degree (B.A.) from a four‑year college or university or an equivalent combination of education and experience would be an asset.

At least two years of sales/marketing experience; preferably in electronic component distribution or a closely related field.

Proven track record of growing business through successful long‑term relationships with key customers and core suppliers.

SKILLS & REQUIREMENTS

Must be a U.S. citizen due to U.S. Navy contractual agreements.

Must be able to report to an assigned office location during scheduled in‑office workdays.

Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.

Excellent communication and interpersonal skills.

Strong customer service skills and customer focus.

Strong attention to detail and organizational skills.

PHYSICAL REQUIREMENTS While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co‑workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.

There are sedentary work demands, occasional exertion of up to 10 pounds of force and repetitive movements of the wrists, hands, and fingers. Tasks include preparing and analyzing data, transcribing, viewing a computer terminal, and extensive reading.

WORKING CONDITIONS The position is not substantially exposed to adverse environmental conditions such as those in typical office or administrative work.

EQUAL OPPORTUNITY EMPLOYER We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

BENEFITS

Comprehensive medical, dental and vision

PTO and holidays

Accident, life, disability and critical illness insurance

401(k) program with match

Wellness programs

Tuition reimbursement

Pet insurance

Employee discount program

Referral bonuses

SALARY RANGE $60 – $90K

LOCATION Hybrid (Lumberton, New Jersey, United States)

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