The Professional Customer Sales Associate at Home Depot is committed to providing an outstanding experience for our professional customers, including contractors, property owners, and commercial clients. Our team plays a vital role at every stage of the customer journey, ensuring efficient order fulfillment and safe loading of products, alongside offering expert product recommendations and tailored delivery solutions.
Key Responsibilities:
Build and maintain professional relationships with Pro customers.
Proactively drive sales by leveraging in-depth product knowledge and loyalty programs.
Provide personalized recommendations based on individual project needs.
Meet monthly sales goals and performance metrics to enhance store revenue.
Assist at the Pro Desk, manage deliveries, and load materials with care.
Share specialized knowledge in paint and products to guide customer decisions.
Collaborate with team members to maintain a clean, organized, and safe work environment.
Effectively resolve delivery issues and communicate Home Depot's unique advantages over competitors.
Monitor inventory levels and execute sales initiatives while adhering to high standards of customer service and safety.
Bilingual communication skills may be preferred at certain locations, depending on customer needs.
Location: JACKSON, MS