The Sales Manager is the servant leader and champion of the sales department, responsible for daily performance, team execution, and building processes that support long-term growth. This role develops people, strengthens skills, and sets clear expectations through accountability and steady coaching—removing obstacles, supporting reps, and elevating overall performance. The Sales Manager oversees hiring, onboarding, training, and development while refining sales processes to maximize sales, efficiency, and scalability. This leader motivates, strategizes, and sets the tone so the department operates with excellence today and is positioned for continued success tomorrow.
Supervisory Responsibilities
Lead by example and hold team accountable for punctuality, professionalism, attitude, and representing the company’s core values and Great 8 Leadership competencies
Provide daily oversight of sales activities, queues, lead flow, and task completion
Conduct ongoing coaching, call feedback, and one‑on‑one development with all reps
Own the sales floor and maintain consistent productivity, energy, and engagement
Hire, onboard, train, and develop new team members
Manage performance, including expectations, documentation, and improvement plans
Resolve escalated customer issues and coordinate with Customer Service, Drafting, and Logistics
Reinforce CRM best practices, quoting accuracy, and follow‑up standards
Duties and Responsibilities
Own team revenue targets, activity goals, close rate, and pipeline health
Monitor dashboards and reporting to ensure timely follow‑up and high‑quality customer interactions
Strengthen sales habits through coaching, workflow improvements, and process consistency
Maintain a positive, winning, and fun team culture
Build and refine sales processes (lead assignment, follow‑up cadence, templates, scripts, SOPs)
Oversee team forecasting and KPI reporting, review results weekly with the GM
Identify operational or performance barriers and partner with the GM on long‑term solutions
Run incentive contests, motivation systems, and team engagement initiatives
Recommend updates to incentives or commission structures
Maintain CRM accuracy and uphold reporting integrity
Required Skills/Abilities
Strong coaching and leadership abilities with a track record of improving team performance
Excellent verbal and written communication skills
Strong organizational, time management, and follow‑through skills
Data‑driven mindset with the ability to interpret KPIs and forecast performance
Proficiency in CRM systems (Odoo preferred; Salesforce/HubSpot acceptable)
Ability to stay calm and effective in a fast‑paced environment
Collaborative, proactive, and solutions‑oriented
1–3 years in a supervisory or management role leading multiple reps
Experience in hiring, training, and performance management preferred
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Must be able to wear a headset and remain seated for extended durations
#J-18808-Ljbffr
Supervisory Responsibilities
Lead by example and hold team accountable for punctuality, professionalism, attitude, and representing the company’s core values and Great 8 Leadership competencies
Provide daily oversight of sales activities, queues, lead flow, and task completion
Conduct ongoing coaching, call feedback, and one‑on‑one development with all reps
Own the sales floor and maintain consistent productivity, energy, and engagement
Hire, onboard, train, and develop new team members
Manage performance, including expectations, documentation, and improvement plans
Resolve escalated customer issues and coordinate with Customer Service, Drafting, and Logistics
Reinforce CRM best practices, quoting accuracy, and follow‑up standards
Duties and Responsibilities
Own team revenue targets, activity goals, close rate, and pipeline health
Monitor dashboards and reporting to ensure timely follow‑up and high‑quality customer interactions
Strengthen sales habits through coaching, workflow improvements, and process consistency
Maintain a positive, winning, and fun team culture
Build and refine sales processes (lead assignment, follow‑up cadence, templates, scripts, SOPs)
Oversee team forecasting and KPI reporting, review results weekly with the GM
Identify operational or performance barriers and partner with the GM on long‑term solutions
Run incentive contests, motivation systems, and team engagement initiatives
Recommend updates to incentives or commission structures
Maintain CRM accuracy and uphold reporting integrity
Required Skills/Abilities
Strong coaching and leadership abilities with a track record of improving team performance
Excellent verbal and written communication skills
Strong organizational, time management, and follow‑through skills
Data‑driven mindset with the ability to interpret KPIs and forecast performance
Proficiency in CRM systems (Odoo preferred; Salesforce/HubSpot acceptable)
Ability to stay calm and effective in a fast‑paced environment
Collaborative, proactive, and solutions‑oriented
1–3 years in a supervisory or management role leading multiple reps
Experience in hiring, training, and performance management preferred
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Must be able to wear a headset and remain seated for extended durations
#J-18808-Ljbffr