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Office Manager / Inside Sales

Pasona N A, Inc., Chula Vista, California, United States, 91911

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Position: Office Manager / Inside Sales

Location: Chula Vista, CA

Industry: Manufacturing / Trading

Employment Type: Full-time / 100% Onsite

Salary: $60,000–$75,000/year + Bonus (DOE)

Work Hours: 8:00 AM – 4:30 PM (30‑minute break)

Position Summary: Our client, a Japanese company, is looking for an office manager who handles office operations management with inside sales and customer support for existing clients. Responsibilities include general office administration, shipment coordination, basic IT support, as well as order processing, quotation and invoice preparation, warranty and repair case management, inventory control, and translation of technical documents.

Key Responsibilities: Office Operations:

Manage daily office operations (supplies, facility coordination, document management, basic PC troubleshooting)

Arrange shipments to Japan and overseas offices

Support HR‑related functions (timekeeping, benefits administration, onboarding assistance, training coordination, staff support)

Assist with internal event preparation

Inside Sales / Sales Support:

Process orders and respond to inquiries from existing customers (phone/email)

Prepare quotations and invoices

Coordinate repair and return processes

Manage warranty and repair case progress

Arrange sample shipments and support factory‑related documentation

Translate technical documents (English ↔ Japanese)

Manage inventory and ordering of parts

Conduct product inspection, packing, and shipment as needed

Reporting & HQ Communication:

Submit regular reports to Japan headquarters and communicate in Japanese

Qualifications:

5+ years of experience in office management and/or inside sales

Japanese language proficiency required

Business‑level English proficiency

Basic accounting and invoicing knowledge

MS Office (Excel, Word, Outlook)

Experience using QuickBooks

Valid U.S. work authorization

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