About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.?
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Description
Copeland is seeking a driven and strategic Director of Internal Communications to lead enterprise-wide communication initiatives that engage employees, reinforce our culture, and align with business priorities. This role will serve as a trusted advisor to senior leadership, ensuring that internal messaging is clear, compelling, and consistent across all levels of the organization.
The Director will oversee internal communication channels, develop strategies that foster transparency and inclusion, and drive engagement during times of change. This position requires a blend of strategic vision, storytelling expertise, and operational excellence, with a strong focus on measurement and continuous improvement.
This role is to be filled in St Louis, MO. Special consideration will be given to highly qualified candidates who are willing to relocate to St Louis.
As the Global Internal Communications Director, you will focus on:
Strategic Alignment & Messaging
Develop and implement an internal communications strategy that aligns with Copeland's mission, vision, and business objectives
Translate complex business strategies, priorities, and performance updates into clear, engaging messages for employees at all levels
Partner with senior leadership and functional teams to ensure consistent messaging across global regions and business units
Create frameworks and guidelines for internal messaging to maintain clarity and brand voice
Leadership & Change Communications
Serve as a trusted advisor to executives, providing counsel on communication approaches for key initiatives and organizational changes
Design and execute communication plans for major transformations, including restructuring, mergers and acquisitions, and new enterprise programs
Prepare leadership for high-impact communications through coaching, talking points, and presentation support
Ensure timely, transparent, and empathetic messaging during periods of uncertainty or crisis
Culture & Employee Engagement
Drive initiatives that strengthen Copeland's culture and values through storytelling, recognition programs, and employee engagement campaigns
Develop content that amplifies employee voices and showcases achievements, fostering a sense of belonging and pride
Implement listening strategies such as pulse surveys, feedback loops, and town halls to capture employee sentiment and inform communication plans
Partner with HR teams to ensure communications reflect inclusivity and support engagement goals
Channel Management & Measurement
Oversee all internal communication channels, including email, intranet, digital signage, and live/virtual events, ensuring optimal reach and engagement
Establish editorial calendars and governance for internal content to maintain consistency and timeliness
Leverage analytics to monitor channel performance, engagement metrics, and message effectiveness; provide regular reporting to leadership
Continuously refine communication strategies based on data insights and employee feedback to improve impact and relevance
Team Leadership & Development
Recruit, develop, and retain top internal communications talent, ensuring the team has the skills and capabilities to deliver strategic, impactful communications across the organization
Set clear goals and performance metrics for the communications team that support enterprise priorities
Provide coaching, feedback, and career development opportunities to team members
Encourage continuous learning and adoption of new tools, technologies, and approaches to enhance communication effectiveness and employee engagement
Required education, experiences & skills:
Bachelor's degree in communications, marketing, or related field
10+ years of experience in internal communications, corporate communications, or related roles
Proven ability to develop and execute communication strategies that drive engagement and alignment
Strong writing, editing, and storytelling skills with the ability to simplify complex topics
Experience managing communication during organizational change and transformation
Proficiency in digital communication tools and analytics for measuring engagement
Excellent interpersonal and influencing skills; ability to partner effectively with senior leaders
Ability to travel up to 20% domestically
Preferred education, experiences & skills:
Experience in a global, matrixed organization
Familiarity with change management principles and employee engagement strategies
Strong business acumen and ability to connect communication strategies to business outcomes
Demonstrated success in leveraging data and insights to optimize communication effectiveness
Why Work in St. Louis, Missouri
Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work.
About Our Location
Our location is the host of Copeland's corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses.
Collaboration First Hybrid Work Arrangements:
This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.
#LI-FS1
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.?
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.?
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Description
Copeland is seeking a driven and strategic Director of Internal Communications to lead enterprise-wide communication initiatives that engage employees, reinforce our culture, and align with business priorities. This role will serve as a trusted advisor to senior leadership, ensuring that internal messaging is clear, compelling, and consistent across all levels of the organization.
The Director will oversee internal communication channels, develop strategies that foster transparency and inclusion, and drive engagement during times of change. This position requires a blend of strategic vision, storytelling expertise, and operational excellence, with a strong focus on measurement and continuous improvement.
This role is to be filled in St Louis, MO. Special consideration will be given to highly qualified candidates who are willing to relocate to St Louis.
As the Global Internal Communications Director, you will focus on:
Strategic Alignment & Messaging
Develop and implement an internal communications strategy that aligns with Copeland's mission, vision, and business objectives
Translate complex business strategies, priorities, and performance updates into clear, engaging messages for employees at all levels
Partner with senior leadership and functional teams to ensure consistent messaging across global regions and business units
Create frameworks and guidelines for internal messaging to maintain clarity and brand voice
Leadership & Change Communications
Serve as a trusted advisor to executives, providing counsel on communication approaches for key initiatives and organizational changes
Design and execute communication plans for major transformations, including restructuring, mergers and acquisitions, and new enterprise programs
Prepare leadership for high-impact communications through coaching, talking points, and presentation support
Ensure timely, transparent, and empathetic messaging during periods of uncertainty or crisis
Culture & Employee Engagement
Drive initiatives that strengthen Copeland's culture and values through storytelling, recognition programs, and employee engagement campaigns
Develop content that amplifies employee voices and showcases achievements, fostering a sense of belonging and pride
Implement listening strategies such as pulse surveys, feedback loops, and town halls to capture employee sentiment and inform communication plans
Partner with HR teams to ensure communications reflect inclusivity and support engagement goals
Channel Management & Measurement
Oversee all internal communication channels, including email, intranet, digital signage, and live/virtual events, ensuring optimal reach and engagement
Establish editorial calendars and governance for internal content to maintain consistency and timeliness
Leverage analytics to monitor channel performance, engagement metrics, and message effectiveness; provide regular reporting to leadership
Continuously refine communication strategies based on data insights and employee feedback to improve impact and relevance
Team Leadership & Development
Recruit, develop, and retain top internal communications talent, ensuring the team has the skills and capabilities to deliver strategic, impactful communications across the organization
Set clear goals and performance metrics for the communications team that support enterprise priorities
Provide coaching, feedback, and career development opportunities to team members
Encourage continuous learning and adoption of new tools, technologies, and approaches to enhance communication effectiveness and employee engagement
Required education, experiences & skills:
Bachelor's degree in communications, marketing, or related field
10+ years of experience in internal communications, corporate communications, or related roles
Proven ability to develop and execute communication strategies that drive engagement and alignment
Strong writing, editing, and storytelling skills with the ability to simplify complex topics
Experience managing communication during organizational change and transformation
Proficiency in digital communication tools and analytics for measuring engagement
Excellent interpersonal and influencing skills; ability to partner effectively with senior leaders
Ability to travel up to 20% domestically
Preferred education, experiences & skills:
Experience in a global, matrixed organization
Familiarity with change management principles and employee engagement strategies
Strong business acumen and ability to connect communication strategies to business outcomes
Demonstrated success in leveraging data and insights to optimize communication effectiveness
Why Work in St. Louis, Missouri
Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work.
About Our Location
Our location is the host of Copeland's corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses.
Collaboration First Hybrid Work Arrangements:
This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.
#LI-FS1
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.?
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.