Title: Call Center Representative
Work Location & Type: Bronx, NY 10452
Estimated Length of Assignment:
3 Months on W2 Pay : $32.00/hr Schedule : 11-7 and some Saturdays (8-4) as well.
Job Description:
Customer Service Professional who handles incoming and/or outgoing calls.
Job Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary. -Extensive phone experience and computer literate.
Required Skills & Experience: -Two (2) years of experience and Bilingual (facility specific). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution.
3 Months on W2 Pay : $32.00/hr Schedule : 11-7 and some Saturdays (8-4) as well.
Job Description:
Customer Service Professional who handles incoming and/or outgoing calls.
Job Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary. -Extensive phone experience and computer literate.
Required Skills & Experience: -Two (2) years of experience and Bilingual (facility specific). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution.