We are excited to invite individuals who excel in a customer-centric environment to join our team as a Client Relationship Associate! If you have a passion for fostering meaningful connections with clients and possess excellent communication skills, this could be the perfect role for you. In this position, you will serve as the welcoming presence for clients visiting our offices, ensuring exemplary service and support throughout their experience.
As a Client Relationship Associate, your responsibilities will include:
Engaging with clients enthusiastically and confirming their appointments.
Following up with both past and prospective clients to maintain engagement.
Distributing marketing materials to inform and educate clients.
Keeping clients engaged and comfortable during their wait times.
Join us to make a positive impact on our clients' journeys! We encourage applicants from all backgrounds and experience levels to apply.
Perks of joining our team:
Corporate discount program.
Opportunities for advancement within the organization or as a tax professional.
Comprehensive tax preparation training.
Ongoing education in tax-related topics.
And much more!
What you will need:
Strong interpersonal skills and the ability to communicate effectively.
Experience in a fast-paced retail or service-oriented environment.
Basic computer skills and troubleshooting ability.
Prior customer service or sales experience is a plus, but not mandatory.
A genuine willingness to learn and thrive in a customer-focused role.
If you're eager to seize a fulfilling opportunity to develop new skills and make a difference, we encourage you to apply today!
About Jackson Hewitt:
Jackson Hewitt is at the forefront of innovation with nearly 6,000 offices nationwide, dedicated to transforming the tax industry. As a leading provider of comprehensive individual, federal, and state income tax preparation services, we are continually seeking ways to enhance our financial products and services to benefit our clients.
Why Tax Preparation is Exciting:
Jackson Hewitt provides free tax training alongside continuous education opportunities for tax preparers across the nation. With a variety of locations, including options within local Walmart stores, tax preparers enjoy flexible scheduling and various rewards. Join us for a fun and rewarding career!