Training Manager - Personal Lines
Baldwin Risk Partners, LLC, The Villages, Florida, United States, 32162
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.
The Training Manager (Q&A/Production) will oversee training and development of existing colleagues and the new hire training program.PRIMARY RESPONSIBILITIES:* Develop and lead the new hire training program.* Be the leader and direct manager for all hires while they are in the training program. This includes coaching, training, performance improvement and deciding when the colleague graduates from the program.* Work with the other leads or trainers to develop best in class training for both new hires and existing colleagues.* Oversee the development and ultimately approve all training material.* Work with existing and future carriers in rolling out carrier specific training.* Recruits, screens, and interviews candidates.* Approves and recommend candidates for hire.* Assigns day to day work or responsibilities.* Conducts training of others.* Provides feedback and coaching to others.* Monitors work accuracy and performance.* Conducts and delivers, or works alongside leads, on performance evaluations.* Determines, or works alongside leads, appropriate disciplinary/performance improvement actions if needed.* Approves and/or recommends terminations if needed.KNOWLEDGE, SKILLS & ABILITIES:* License/Certifications: Either a 20-44 or 2-20 Personal Lines insurance license required* High energy, self-motivated individual with strong people skills who is comfortable and experienced in training large groups and public speaking.EDUCATION & EXPERIENCE:* Minimum High school diploma/GED, Undergraduate/bachelor’s degree preferred.* Minimum 3-5 years training and development experience highly recommended.* Strong knowledge of Insurance- Personal Lines* Intermediate to advanced level skills with all Microsoft office products and be knowledgeable in some type of training development software.#LI-KC1IND1Click
for some insight into our culture!The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.The Baldwin Group (previously Baldwin Risk Partners) is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since 2011, we’ve evolved from a local business into a national firm with a vast network of specializations serving two million clients across the country.At The Baldwin Group, we provide solutions so our clients can pursue what’s possible for themselves, their families, and their businesses. Whether renting a first apartment, opening a small business or taking a company public, we offer solutions to support clients at every step of their journey giving them peace of mind to pursue their purpose, passion, and dreams.
We Protect the Possible.*The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.* #J-18808-Ljbffr
The Training Manager (Q&A/Production) will oversee training and development of existing colleagues and the new hire training program.PRIMARY RESPONSIBILITIES:* Develop and lead the new hire training program.* Be the leader and direct manager for all hires while they are in the training program. This includes coaching, training, performance improvement and deciding when the colleague graduates from the program.* Work with the other leads or trainers to develop best in class training for both new hires and existing colleagues.* Oversee the development and ultimately approve all training material.* Work with existing and future carriers in rolling out carrier specific training.* Recruits, screens, and interviews candidates.* Approves and recommend candidates for hire.* Assigns day to day work or responsibilities.* Conducts training of others.* Provides feedback and coaching to others.* Monitors work accuracy and performance.* Conducts and delivers, or works alongside leads, on performance evaluations.* Determines, or works alongside leads, appropriate disciplinary/performance improvement actions if needed.* Approves and/or recommends terminations if needed.KNOWLEDGE, SKILLS & ABILITIES:* License/Certifications: Either a 20-44 or 2-20 Personal Lines insurance license required* High energy, self-motivated individual with strong people skills who is comfortable and experienced in training large groups and public speaking.EDUCATION & EXPERIENCE:* Minimum High school diploma/GED, Undergraduate/bachelor’s degree preferred.* Minimum 3-5 years training and development experience highly recommended.* Strong knowledge of Insurance- Personal Lines* Intermediate to advanced level skills with all Microsoft office products and be knowledgeable in some type of training development software.#LI-KC1IND1Click
for some insight into our culture!The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.The Baldwin Group (previously Baldwin Risk Partners) is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since 2011, we’ve evolved from a local business into a national firm with a vast network of specializations serving two million clients across the country.At The Baldwin Group, we provide solutions so our clients can pursue what’s possible for themselves, their families, and their businesses. Whether renting a first apartment, opening a small business or taking a company public, we offer solutions to support clients at every step of their journey giving them peace of mind to pursue their purpose, passion, and dreams.
We Protect the Possible.*The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.* #J-18808-Ljbffr