Remote SaaS Operations Specialist: SSO & EDS Expert

A leading provider of research solutions is looking for a SaaS Operations Specialist to provide setup and ongoing support for its SaaS products. This U.S.-based remote role involves collaboration with internal teams, configuring EBSCO's SaaS services, and maintaining documentation. Ideal candidates have at least 2 years of experience in customer support, especially with web services, and possess strong communication and troubleshooting skills. Join us to help enhance the research experience for users. #J-18808-Ljbffr