Position:
Small Business Relationship Manager
Location: 6303 Thompson Rd
Job Id: 2642
# of Openings: 1
Small Business Relationship Manager Starting Salary: $66,964.91 to $83,706.13/annually, actual pay will be based on experience.
Status: Need to physically be present in the Syracuse market, some ability to work from home
Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond.
For 75 years we have been committed to our members, our employees, and our communities.
In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!
The Position: Consistent with the credit union mission of providing our members the right financial services to live life, dream big and achieve financial success, the Small Business Relationship Manager will: Focus on acquiring new members by promoting and selling credit union products and services. Expand existing credit union business member relationships by cross selling business products and services, deepening deposit relationships, and encouraging product usage. Collaborate with Financial Center personnel as the subject matter expert while making joint calls on existing and prospective members in order to grow the credit union’s business memberships. Maintain relationships with strategic centers of influence, but internal and external, in order to effectively deepen the member experience as their trusted advisor.
As a Small Business Relationship Manager your primary responsibilities will be to:
Engage prospective and current members through sales calls, needs discovery, and tailored product recommendations
Build community relationships through networking, cross‑selling, and promotion of AmeriCU’s full suite of services
Lead and participate in Financial Center meetings, training, and joint calls to enhance consultative selling skills
Gather, review, and evaluate borrower information to support underwriting and ongoing business relationships
Identify cross‑sell opportunities and generate new business with existing members
Develop Centers of Influence and referral pipelines through training and community engagement
Drive business growth by facilitating deposits, cash management, merchant services, insurance, wealth management, and SBA‑related solutions
Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
Paid Holidays
Paid Time off – Vacation, Personal or Sick and Birthday
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability – at no cost to you!
Pay Range:
$66,964.91 - $83,706.13 per year
#J-18808-Ljbffr
Location: 6303 Thompson Rd
Job Id: 2642
# of Openings: 1
Small Business Relationship Manager Starting Salary: $66,964.91 to $83,706.13/annually, actual pay will be based on experience.
Status: Need to physically be present in the Syracuse market, some ability to work from home
Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond.
For 75 years we have been committed to our members, our employees, and our communities.
In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!
The Position: Consistent with the credit union mission of providing our members the right financial services to live life, dream big and achieve financial success, the Small Business Relationship Manager will: Focus on acquiring new members by promoting and selling credit union products and services. Expand existing credit union business member relationships by cross selling business products and services, deepening deposit relationships, and encouraging product usage. Collaborate with Financial Center personnel as the subject matter expert while making joint calls on existing and prospective members in order to grow the credit union’s business memberships. Maintain relationships with strategic centers of influence, but internal and external, in order to effectively deepen the member experience as their trusted advisor.
As a Small Business Relationship Manager your primary responsibilities will be to:
Engage prospective and current members through sales calls, needs discovery, and tailored product recommendations
Build community relationships through networking, cross‑selling, and promotion of AmeriCU’s full suite of services
Lead and participate in Financial Center meetings, training, and joint calls to enhance consultative selling skills
Gather, review, and evaluate borrower information to support underwriting and ongoing business relationships
Identify cross‑sell opportunities and generate new business with existing members
Develop Centers of Influence and referral pipelines through training and community engagement
Drive business growth by facilitating deposits, cash management, merchant services, insurance, wealth management, and SBA‑related solutions
Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
Paid Holidays
Paid Time off – Vacation, Personal or Sick and Birthday
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability – at no cost to you!
Pay Range:
$66,964.91 - $83,706.13 per year
#J-18808-Ljbffr