Customer Success & Product Support Specialist (SaaS)

A leading payment technology service provider is seeking a Value-Added Services Product Support Specialist I in Lincoln, Nebraska. This role provides comprehensive support to users, ensuring smooth product adoption and exceptional customer experiences. Responsibilities include managing inquiries through phone and tickets, conducting online training for new clients, and maintaining service level agreements. Ideal candidates will have an associate's degree, 2-3 years of relevant experience, and strong problem-solving abilities. A robust benefits package is offered, including health insurance and tuition reimbursement. #J-18808-Ljbffr