Client Services & Growth Specialist
Farmers Insurance Group, Covina, California, United States, 91722
Overview
Farmers Insurance - the Veliz agency is seeking a dedicated, motivated, people-focused professional to join our growing local agency. This role centers on building strong relationships, supporting current clients, and identifying opportunities to connect individuals and families with solutions that meet their needs. This is an excellent opportunity for someone who enjoys communication, learning, and contributing to a team-oriented environment. Benefits
Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Evenings Off Responsibilities
Connect with new and existing clients through phone, email, and in-person interactions Provide support with account updates, reviews, and general service needs Maintain accurate client records and follow-up activities in agency systems Identify opportunities to introduce additional solutions based on client needs Support retention and growth initiatives through proactive outreach Collaborate with team members to meet agency objectives Participate in ongoing training and professional development Requirements
Strong communication and interpersonal skills Customer-focused mindset with attention to detail Ability to stay organized and manage multiple tasks Comfortable working in a performance-based environment Reliable, self-motivated, and goal-oriented Willingness to learn new systems and processes Prior experience in customer service, relationship management, or business development preferred
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Farmers Insurance - the Veliz agency is seeking a dedicated, motivated, people-focused professional to join our growing local agency. This role centers on building strong relationships, supporting current clients, and identifying opportunities to connect individuals and families with solutions that meet their needs. This is an excellent opportunity for someone who enjoys communication, learning, and contributing to a team-oriented environment. Benefits
Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Evenings Off Responsibilities
Connect with new and existing clients through phone, email, and in-person interactions Provide support with account updates, reviews, and general service needs Maintain accurate client records and follow-up activities in agency systems Identify opportunities to introduce additional solutions based on client needs Support retention and growth initiatives through proactive outreach Collaborate with team members to meet agency objectives Participate in ongoing training and professional development Requirements
Strong communication and interpersonal skills Customer-focused mindset with attention to detail Ability to stay organized and manage multiple tasks Comfortable working in a performance-based environment Reliable, self-motivated, and goal-oriented Willingness to learn new systems and processes Prior experience in customer service, relationship management, or business development preferred
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