Customer Relations Representative State Farm Agent Team Member
T D Clayton State Farm, Winchester, Virginia, United States, 22603
Customer Relations Representative - State Farm Agent Team Member
Full time
At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work–life balance, and long-term career growth.
Performance-based commission structure
401(k) retirement plan with employer match
Medical insurance
Dental & Vision insurance
Life insurance
Paid Time Off (vacation, sick, and personal days)
Paid company holidays
Clear career advancement paths to support long-term growth
Tuition assistance
Role Description As a Customer Relations Representative with T D Clayton State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Compensation - $45,000 - $65,000 - includes competitive base salary, commissions & bonuses
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work–life balance, and long-term career growth.
Performance-based commission structure
401(k) retirement plan with employer match
Medical insurance
Dental & Vision insurance
Life insurance
Paid Time Off (vacation, sick, and personal days)
Paid company holidays
Clear career advancement paths to support long-term growth
Tuition assistance
Role Description As a Customer Relations Representative with T D Clayton State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Compensation - $45,000 - $65,000 - includes competitive base salary, commissions & bonuses
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
#J-18808-Ljbffr