Inside Sales Account Manager Mill Steel Company
Mill Steel Co., Grand Rapids, Michigan, us, 49528
GrandRapids,MI
HeadquarteredinGrandRapids,MichiganMillSteelCompanyisateamofover400employeeswithacommitmenttohigh-qualityservice.Weareaunified,motivated,andempoweredmarketdrivencompanywithasinglefocustobethebest.Ourmissionissimple,expandouroperationsintonewterritories,enhancerelationshipswithourcustomersandsuppliers,providethebestvalueavailableinthemarket,increasemarketshareinkeycustomerindustries,developinnovativeresponsestocustomerneeds,andcontinuetofosteranenvironmentofteaminvolvementandempowerment.
AsaTransactionalInsideSalesAccountManager,youwillmanageafast-pacedportfoliofocusedprimarilyonspotinquiries,short-lead-timeneeds,andrapidlychangingmarketconditions.Yourrolewillcenteronidentifying,executing,andcoordinatingquick-turnaroundshipments.You’llcollaboratedailywithpurchasing,operations,logistics,andqualityteamstoprovideabest-in-classcustomerexperience.
DutiesandResponsibilities:
Deliverfast,accuratecustomerservicebyrespondingquicklytocustomerpurchaseordersandrequests
Enterordersaccuratelyandpromptly,ensuringallspecificationsarecapturedcorrectly
Ensuretimelydeliveryofcustomerorders
Pointofcontactforallmattersspecifictotheday-to-daytransactionalneeds
Buildandmaintainstrongrelationshipswithcustomerswhoprimarilypurchasebasedonmarketconditions,quick-turnneeds,orjust-in-timerequirements
Understandcustomerneeds,offersolutionstomeetthem,andeffectivelycommunicatetheseneedstofulfillmentteams(i.e.production,logistics,purchasing,outsideprocessing,etc.)
Monitorkeytransactionalmetricssuchasquoteturnaroundtimeandon-timedelivery
Preparereportingformanagementandoutsidesalesteammembers
Managecustomeraginginventory
Reviewpricingandconfirmaccuracy
Qualifications:
Preferredbachelor’sdegreeinbusinessorrelatedfield
2–3yearssalesorbusinessoperationsexperience
Excellentverbalandwrittencommunication
Highlevelproblem-solving,attentiontodetailandanalyticalskills
Customerfocusedmindset
Abilitytoworkcollaborativelyinafast-paced,high-volumetransactionalsalesenvironment
ProficientinCRMsoftware
ProficientwithMicrosoftOfficeapplicationsincludingOutlook,Word,Excel,andTeams
ExperiencewithMicrosoftD365FinanceandOperationsbusinesssystems
OrganizationalRelationship: ThisindividualreportstotheInsideSalesManagerandworkscloselywithavarietyofdepartmentsthroughoutthecompany.
Travel&LocationRequirements: ThispositionhasminimaltravelandisbasedinGrandRapids,MI
Whatweoffer:
Teamorientedenvironment
Petfriendlyoffice
Awarded“NationalBest&BrightestCompaniesToWorkFor”10consecutiveyearsrunning(2010–2020)
Awarded“NationalBest&BrightestEliteWinner”
2010–EliteWinnerinRecognition&Retention
2016–EliteWinnerinCommunityInitiatives
2017–EliteWinnerinRecruitment,Selection&NewEmployeeOrientation
2020–EliteWinnerinCommunication&SharedVision
ThisemployerparticipatesinE-Verify.FederallawrequiresallemployerstoverifytheidentityandemploymenteligibilityofallpersonshiredtoworkintheUnitedStates.
#J-18808-Ljbffr
HeadquarteredinGrandRapids,MichiganMillSteelCompanyisateamofover400employeeswithacommitmenttohigh-qualityservice.Weareaunified,motivated,andempoweredmarketdrivencompanywithasinglefocustobethebest.Ourmissionissimple,expandouroperationsintonewterritories,enhancerelationshipswithourcustomersandsuppliers,providethebestvalueavailableinthemarket,increasemarketshareinkeycustomerindustries,developinnovativeresponsestocustomerneeds,andcontinuetofosteranenvironmentofteaminvolvementandempowerment.
AsaTransactionalInsideSalesAccountManager,youwillmanageafast-pacedportfoliofocusedprimarilyonspotinquiries,short-lead-timeneeds,andrapidlychangingmarketconditions.Yourrolewillcenteronidentifying,executing,andcoordinatingquick-turnaroundshipments.You’llcollaboratedailywithpurchasing,operations,logistics,andqualityteamstoprovideabest-in-classcustomerexperience.
DutiesandResponsibilities:
Deliverfast,accuratecustomerservicebyrespondingquicklytocustomerpurchaseordersandrequests
Enterordersaccuratelyandpromptly,ensuringallspecificationsarecapturedcorrectly
Ensuretimelydeliveryofcustomerorders
Pointofcontactforallmattersspecifictotheday-to-daytransactionalneeds
Buildandmaintainstrongrelationshipswithcustomerswhoprimarilypurchasebasedonmarketconditions,quick-turnneeds,orjust-in-timerequirements
Understandcustomerneeds,offersolutionstomeetthem,andeffectivelycommunicatetheseneedstofulfillmentteams(i.e.production,logistics,purchasing,outsideprocessing,etc.)
Monitorkeytransactionalmetricssuchasquoteturnaroundtimeandon-timedelivery
Preparereportingformanagementandoutsidesalesteammembers
Managecustomeraginginventory
Reviewpricingandconfirmaccuracy
Qualifications:
Preferredbachelor’sdegreeinbusinessorrelatedfield
2–3yearssalesorbusinessoperationsexperience
Excellentverbalandwrittencommunication
Highlevelproblem-solving,attentiontodetailandanalyticalskills
Customerfocusedmindset
Abilitytoworkcollaborativelyinafast-paced,high-volumetransactionalsalesenvironment
ProficientinCRMsoftware
ProficientwithMicrosoftOfficeapplicationsincludingOutlook,Word,Excel,andTeams
ExperiencewithMicrosoftD365FinanceandOperationsbusinesssystems
OrganizationalRelationship: ThisindividualreportstotheInsideSalesManagerandworkscloselywithavarietyofdepartmentsthroughoutthecompany.
Travel&LocationRequirements: ThispositionhasminimaltravelandisbasedinGrandRapids,MI
Whatweoffer:
Teamorientedenvironment
Petfriendlyoffice
Awarded“NationalBest&BrightestCompaniesToWorkFor”10consecutiveyearsrunning(2010–2020)
Awarded“NationalBest&BrightestEliteWinner”
2010–EliteWinnerinRecognition&Retention
2016–EliteWinnerinCommunityInitiatives
2017–EliteWinnerinRecruitment,Selection&NewEmployeeOrientation
2020–EliteWinnerinCommunication&SharedVision
ThisemployerparticipatesinE-Verify.FederallawrequiresallemployerstoverifytheidentityandemploymenteligibilityofallpersonshiredtoworkintheUnitedStates.
#J-18808-Ljbffr