Guest Relations Representative - 15444
Kaleida Health, Buffalo, New York, United States, 14201
Guest Relations Representative
US:NY:Buffalo | Clerical | Part-Time Benefit Eligible Location of Job: US:NY:Buffalo Scheduled Work Hours: 11am - 7pm, 1pm - 9pm, 2pm - 10pm Job Description
The Guest Relations Representative creates ensures that the patient's and their family's experience is embraced by the demonstration of Kaleida Health's Values. They are responsible for creating a positive first impression for all patients, visitors and staff through the use of exceptional communication and customer service skills. Provides information, direction, assistance and escort as requested by those visiting the BGMC Buffalo General Medical Center, GVI Gates Vascular Institute campuses and Highpointe on Michigan. Education And Credentials
HS diploma or GED. Experience
One year customer service experience in a hospital/medical facility required. Working Conditions
Essential: Weight Requirement - Heavy (up to 100 lbs) Job Details
Standard Hours Bi-Weekly: 45.00 FTE: 0.600000 Weekend/Holiday Requirement: Yes On Call Required: No With Rotation: Work Arrangement: Onsite Union Code: U07 - CWA 1168 BGH TCC Requisition ID#: 15444 Grade: C2 Pay Frequency: Bi-Weekly Salary Range: $17.59 - $26.23 Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!
US:NY:Buffalo | Clerical | Part-Time Benefit Eligible Location of Job: US:NY:Buffalo Scheduled Work Hours: 11am - 7pm, 1pm - 9pm, 2pm - 10pm Job Description
The Guest Relations Representative creates ensures that the patient's and their family's experience is embraced by the demonstration of Kaleida Health's Values. They are responsible for creating a positive first impression for all patients, visitors and staff through the use of exceptional communication and customer service skills. Provides information, direction, assistance and escort as requested by those visiting the BGMC Buffalo General Medical Center, GVI Gates Vascular Institute campuses and Highpointe on Michigan. Education And Credentials
HS diploma or GED. Experience
One year customer service experience in a hospital/medical facility required. Working Conditions
Essential: Weight Requirement - Heavy (up to 100 lbs) Job Details
Standard Hours Bi-Weekly: 45.00 FTE: 0.600000 Weekend/Holiday Requirement: Yes On Call Required: No With Rotation: Work Arrangement: Onsite Union Code: U07 - CWA 1168 BGH TCC Requisition ID#: 15444 Grade: C2 Pay Frequency: Bi-Weekly Salary Range: $17.59 - $26.23 Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!