Internet Sales Consultant
Rev up your career as an Automotive Internet Sales Consultant! Join our dynamic team and dive into the fast-paced world of online automotive sales. As a key player in our dealership, you'll be the driving force behind connecting with customers in the digital sphere, guiding them through their car-buying journey with expertise and enthusiasm. Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong commitment to its customers and the community. We have an obligation to deliver the very best experience to our customers. With a strong focus on customer service, we have grown to be one of the top brands in South Florida. Schumacher carries a wide variety of vehicles, including Lincoln, Volkswagen, Infiniti, Volvo, Subaru, Chrysler, Dodge, Jeep, and Ram to name a few. If you are looking to make a difference and want to join a family company that appreciates and cares for its employees by rewarding hard work and commitment, Schumacher is the place. Position Description: The Internet Sales Consultant is responsible for answering and assisting all online internet sales inquiries. Contacting the customer, setting appointments, assisting the customer once they arrive at the dealership, explaining features and benefits of the vehicle(s), demonstration drives, and finalizing pricing and delivery. The ability to multi-task and complete outbound phone calls, send email, and respond to or initiate text messages are also required functions of this position. Essential Job Responsibilities: Help customers research and choose the right vehicle Gain OEM certification and complete all required training Set and schedule appointments and address vehicle availability Facilitate the buying process remotely with our customers as required Call, e-mail, and text with customers as needed Manage online chat and video chat interactions Plan, organize, and complete daily activities each day in the dealership CRM Greet and assist customers when they enter the showroom Complete informative demonstration drives as needed Review pricing and assist customers with completion of paperwork or online order Deliver and review the vehicle to ensure 100% customer satisfaction. Who Are We Looking For? Professionals with Internet sales experience, automotive sales experience, or similar background. Automotive CRM experience is preferred, but not required. Proficient computer skills and attention to detail. Excellent written and oral communication skills. Positive attitude and sales intensive approach. Ability to multi-task in a fast-paced environment. Strong work ethic. All applicants must pass pre-employment testing to qualify for employment. Pre-Employment testing includes a successful background check and drug testing. Schedule: 8-hour shift Day Shift Education/Requirements: High school or equivalent Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Rev up your career as an Automotive Internet Sales Consultant! Join our dynamic team and dive into the fast-paced world of online automotive sales. As a key player in our dealership, you'll be the driving force behind connecting with customers in the digital sphere, guiding them through their car-buying journey with expertise and enthusiasm. Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong commitment to its customers and the community. We have an obligation to deliver the very best experience to our customers. With a strong focus on customer service, we have grown to be one of the top brands in South Florida. Schumacher carries a wide variety of vehicles, including Lincoln, Volkswagen, Infiniti, Volvo, Subaru, Chrysler, Dodge, Jeep, and Ram to name a few. If you are looking to make a difference and want to join a family company that appreciates and cares for its employees by rewarding hard work and commitment, Schumacher is the place. Position Description: The Internet Sales Consultant is responsible for answering and assisting all online internet sales inquiries. Contacting the customer, setting appointments, assisting the customer once they arrive at the dealership, explaining features and benefits of the vehicle(s), demonstration drives, and finalizing pricing and delivery. The ability to multi-task and complete outbound phone calls, send email, and respond to or initiate text messages are also required functions of this position. Essential Job Responsibilities: Help customers research and choose the right vehicle Gain OEM certification and complete all required training Set and schedule appointments and address vehicle availability Facilitate the buying process remotely with our customers as required Call, e-mail, and text with customers as needed Manage online chat and video chat interactions Plan, organize, and complete daily activities each day in the dealership CRM Greet and assist customers when they enter the showroom Complete informative demonstration drives as needed Review pricing and assist customers with completion of paperwork or online order Deliver and review the vehicle to ensure 100% customer satisfaction. Who Are We Looking For? Professionals with Internet sales experience, automotive sales experience, or similar background. Automotive CRM experience is preferred, but not required. Proficient computer skills and attention to detail. Excellent written and oral communication skills. Positive attitude and sales intensive approach. Ability to multi-task in a fast-paced environment. Strong work ethic. All applicants must pass pre-employment testing to qualify for employment. Pre-Employment testing includes a successful background check and drug testing. Schedule: 8-hour shift Day Shift Education/Requirements: High school or equivalent Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.