Collections Specialist I - Full Time- Orlando, FL
Location: Orlando, FL - Onsite - 2966 Commerce Park Dr., Suite 300, Orlando, FL 32819 Come join TERREPOWER's Collision Team, All Star Auto Parts, where we foster a positive and dynamic team environment! We specialize in remanufacturing auto lights and wheels and supplying top aftermarket products. We are a rapidly growing company with dynamic growth! We offer opportunities for career growth, competitive pay, benefits within the first 30 days, paid time off, paid company holidays, paid training, and 401(k) with up to 5% match. Overtime is available and will be assigned based on project needs. What You'll Be Doing
Complete a high volume of outbound collection calls and emails daily Contacting clients/customers with professionalism and knowledgeable information Must update and maintain all customer records by documenting the collection account status in multiple computer systems Responsible for monitoring client accounts and reconciling in a timely manner PDF printing voices and statements from computer systems and emailing to clients Taking credit card payments or E-check payments over the phone Responsible for building relationships with customers' accounts payable departments to facilitate timely payments Open communication with team members to improve all department procedures Committed to reaching our corporate collection goal Willing to complete any ad-hoc audit or research projects Complete tasks as provided from the inbox Running the letter campaign adding and removing flags Reduce the accounts that have paid zero on the assigned portfolio Help with credit holds What You Need
5 years of experience preferred Collections experience is required (Business-to-Business preferred) Ability to successfully complete an Excel assessment as part of the hiring process Excel proficiency (including v-lookup, filter, sort, pivot) preferred Professional phone etiquette Able to multi-task Strong computer skills Self-starter, able to work with minimal supervision Team player, communicates well with others Driven to accomplish individual goals and team goals All Star Auto Parts is a leading supplier in the collision repair, wheel and tire repair, and automotive eCommerce industries. Founded in 2005 and headquartered in Orlando, FL, we specialize in remanufacturing auto lights and wheels and supplying high-quality aftermarket products. Over the past three years, we've experienced 300%+ growth and continue to expand through both organic and acquisitive growth. At All Star, we are committed to building a team of highly motivated, passionate, and reliable individuals. Our five core valuesDependable, Knowledgeable, Proactive Communicators, Problem-Solvers, and We Deeply Careare ingrained in everything we do. With nearly 600 employees, we pride ourselves on fostering a dynamic and engaging work environment. We celebrate our team annually with Employee Appreciation Week and maintain an employee engagement committee that organizes fun activities each month. All Star Auto Parts is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Location: Orlando, FL - Onsite - 2966 Commerce Park Dr., Suite 300, Orlando, FL 32819 Come join TERREPOWER's Collision Team, All Star Auto Parts, where we foster a positive and dynamic team environment! We specialize in remanufacturing auto lights and wheels and supplying top aftermarket products. We are a rapidly growing company with dynamic growth! We offer opportunities for career growth, competitive pay, benefits within the first 30 days, paid time off, paid company holidays, paid training, and 401(k) with up to 5% match. Overtime is available and will be assigned based on project needs. What You'll Be Doing
Complete a high volume of outbound collection calls and emails daily Contacting clients/customers with professionalism and knowledgeable information Must update and maintain all customer records by documenting the collection account status in multiple computer systems Responsible for monitoring client accounts and reconciling in a timely manner PDF printing voices and statements from computer systems and emailing to clients Taking credit card payments or E-check payments over the phone Responsible for building relationships with customers' accounts payable departments to facilitate timely payments Open communication with team members to improve all department procedures Committed to reaching our corporate collection goal Willing to complete any ad-hoc audit or research projects Complete tasks as provided from the inbox Running the letter campaign adding and removing flags Reduce the accounts that have paid zero on the assigned portfolio Help with credit holds What You Need
5 years of experience preferred Collections experience is required (Business-to-Business preferred) Ability to successfully complete an Excel assessment as part of the hiring process Excel proficiency (including v-lookup, filter, sort, pivot) preferred Professional phone etiquette Able to multi-task Strong computer skills Self-starter, able to work with minimal supervision Team player, communicates well with others Driven to accomplish individual goals and team goals All Star Auto Parts is a leading supplier in the collision repair, wheel and tire repair, and automotive eCommerce industries. Founded in 2005 and headquartered in Orlando, FL, we specialize in remanufacturing auto lights and wheels and supplying high-quality aftermarket products. Over the past three years, we've experienced 300%+ growth and continue to expand through both organic and acquisitive growth. At All Star, we are committed to building a team of highly motivated, passionate, and reliable individuals. Our five core valuesDependable, Knowledgeable, Proactive Communicators, Problem-Solvers, and We Deeply Careare ingrained in everything we do. With nearly 600 employees, we pride ourselves on fostering a dynamic and engaging work environment. We celebrate our team annually with Employee Appreciation Week and maintain an employee engagement committee that organizes fun activities each month. All Star Auto Parts is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.