Inside Sales/Counter Sales Associate
Job Category: Selling Requisition Number: RETAI001786 Location: Mead Lumber of Billings, 1009 Mullowney Lane, Billings, MT 59101, USA Job Summary: As an Inside Sales/Counter Sales Associate, you will be a key part of our sales team, working directly with contractors, builders, and walk-in customers to support their building material needs. Your primary responsibility will be to understand customer requirements, recommend the right products, and drive salesboth in person at the sales counter and over the phone. You'll also help with processing transactions, managing inventory, and maintaining a professional and organized sales environment. Key Responsibilities: Engage with customers at the sales counter and over the phone to understand their needs and recommend appropriate building materials and solutions Prepare quotes, process orders, and follow up to ensure customer satisfaction and repeat business Develop strong product knowledge to confidently answer questions and offer recommendations Build and maintain relationships with contractors, builders, and repeat customers Handle inquiries, resolve issues, and process returns with professionalism and efficiency Collaborate with warehouse and yard teams to ensure accurate order fulfillment and timely delivery Support merchandising, stocking, and pricing of products in the sales area Stay informed about new products, promotions, and industry trends Desired Skills, Knowledge, and Qualifications: Prior inside sales or counter sales experience in construction or building materials is a plus Construction knowledge or hands-on building experience preferred Strong communication and interpersonal skills with a customer-first attitude Comfortable working in a fast-paced, team-oriented environment Self-motivated with excellent problem-solving and multitasking abilities Able to lift 50 lbs consistently Basic math and computer skills required Additional Benefits Include: Medical, Dental, and Vision Plans 100% Employer Paid Group Term Life, AD&D, and STD Additional Voluntary Life, AD&D, and LTD Paid Time Off & Holiday Pay Flexible Spending Accounts 401(k) Plan Scholarship & Tuition Assistance Programs Employee Assistance Program Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran's status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.
Job Category: Selling Requisition Number: RETAI001786 Location: Mead Lumber of Billings, 1009 Mullowney Lane, Billings, MT 59101, USA Job Summary: As an Inside Sales/Counter Sales Associate, you will be a key part of our sales team, working directly with contractors, builders, and walk-in customers to support their building material needs. Your primary responsibility will be to understand customer requirements, recommend the right products, and drive salesboth in person at the sales counter and over the phone. You'll also help with processing transactions, managing inventory, and maintaining a professional and organized sales environment. Key Responsibilities: Engage with customers at the sales counter and over the phone to understand their needs and recommend appropriate building materials and solutions Prepare quotes, process orders, and follow up to ensure customer satisfaction and repeat business Develop strong product knowledge to confidently answer questions and offer recommendations Build and maintain relationships with contractors, builders, and repeat customers Handle inquiries, resolve issues, and process returns with professionalism and efficiency Collaborate with warehouse and yard teams to ensure accurate order fulfillment and timely delivery Support merchandising, stocking, and pricing of products in the sales area Stay informed about new products, promotions, and industry trends Desired Skills, Knowledge, and Qualifications: Prior inside sales or counter sales experience in construction or building materials is a plus Construction knowledge or hands-on building experience preferred Strong communication and interpersonal skills with a customer-first attitude Comfortable working in a fast-paced, team-oriented environment Self-motivated with excellent problem-solving and multitasking abilities Able to lift 50 lbs consistently Basic math and computer skills required Additional Benefits Include: Medical, Dental, and Vision Plans 100% Employer Paid Group Term Life, AD&D, and STD Additional Voluntary Life, AD&D, and LTD Paid Time Off & Holiday Pay Flexible Spending Accounts 401(k) Plan Scholarship & Tuition Assistance Programs Employee Assistance Program Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran's status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.