Consumer Banking Specialist
We have a unique opportunity to join our team as a Consumer Banking Specialist joining our Retail Branch Administration team! We are a group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional service with attention to detail is expected, who gets excited about forming relationships with teams across the company, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for
then come join us! Position Overview
Supports the Sr. Director of Retail Banking and Customer Experience with reporting, scheduling, projects, and tracking of sales initiatives across retail branches, Market Executives and Business Development Officers. Responsible for projects as directed by the Sr. Director of Retail Banking & Customer Experience. Operates as a backup to the Retail Branch Administration Specialist in responsibilities for monthly dashboard, sales, transaction and incentive reports. May represent the Retail Division through special committees or organizational projects. Primary Accountabilities
Process various letters, reports, and memos, and compose routine correspondence. Prepare and manage a variety of daily, weekly, monthly and annual reports to be distributed throughout the company which may include review and manipulation of databases. Coordinate executive communications, calendar and expense report management. Manage several corporate wide projects and prepare presentations as assigned. Assess the urgency and importance of organizational situations and take appropriate action to notify necessary team members for resolution. Engage with team leaders. Coordinate information from several sources and prepare a variety of reports required for executive management. Uphold a strict level of confidentiality. Develop and sustain a high level of professionalism among staff and clientele. Keep abreast of ongoing developments in the fields of finance and banking. Assist the team with developing and implementing new or improved products and services established by the business unit. Maintain and update all new policies or modifications to the guidelines and standards of the bank. Other duties as assigned. Knowledge, Skills Education and Work Experience:
Associates degree required or equivalent; Bachelor's degree preferred Minimum of three years' experience required, five preferred. At least 2 years of banking experience helpful. Must have proficient computer skills, including Word and Excel, and excellent interpersonal, organizational, verbal and math skills. Ability to handle challenging situations with poise and tact. Previous project management experience helpful. Must be able to work independently, make decisions, handle multiple projects simultaneously and use discretion in setting priorities. About UniBank
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $25.00/hr to $32.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify
We have a unique opportunity to join our team as a Consumer Banking Specialist joining our Retail Branch Administration team! We are a group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional service with attention to detail is expected, who gets excited about forming relationships with teams across the company, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for
then come join us! Position Overview
Supports the Sr. Director of Retail Banking and Customer Experience with reporting, scheduling, projects, and tracking of sales initiatives across retail branches, Market Executives and Business Development Officers. Responsible for projects as directed by the Sr. Director of Retail Banking & Customer Experience. Operates as a backup to the Retail Branch Administration Specialist in responsibilities for monthly dashboard, sales, transaction and incentive reports. May represent the Retail Division through special committees or organizational projects. Primary Accountabilities
Process various letters, reports, and memos, and compose routine correspondence. Prepare and manage a variety of daily, weekly, monthly and annual reports to be distributed throughout the company which may include review and manipulation of databases. Coordinate executive communications, calendar and expense report management. Manage several corporate wide projects and prepare presentations as assigned. Assess the urgency and importance of organizational situations and take appropriate action to notify necessary team members for resolution. Engage with team leaders. Coordinate information from several sources and prepare a variety of reports required for executive management. Uphold a strict level of confidentiality. Develop and sustain a high level of professionalism among staff and clientele. Keep abreast of ongoing developments in the fields of finance and banking. Assist the team with developing and implementing new or improved products and services established by the business unit. Maintain and update all new policies or modifications to the guidelines and standards of the bank. Other duties as assigned. Knowledge, Skills Education and Work Experience:
Associates degree required or equivalent; Bachelor's degree preferred Minimum of three years' experience required, five preferred. At least 2 years of banking experience helpful. Must have proficient computer skills, including Word and Excel, and excellent interpersonal, organizational, verbal and math skills. Ability to handle challenging situations with poise and tact. Previous project management experience helpful. Must be able to work independently, make decisions, handle multiple projects simultaneously and use discretion in setting priorities. About UniBank
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $25.00/hr to $32.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify