Automotive Sales Consultant
Jenkins Auto Group, Merritt Island, Florida, United States, 32952
Salesperson Position
The mission of the salesperson is to maximize and support 100% of all inbound (Showroom, Phone, Internet Opportunities) and outbound (Sold Follow-up, Un-Sold Follow-up, Prospecting, and Service Opportunities) customer traffic, while maintaining the highest possible level of customer satisfaction. By his/her impression, the image of the dealership is portrayed. This position requires an individual with excellent people skills. This position will include daily interaction with the dealership's Management Staff (Variable & Fixed Operations) and select Sales Managers/Floor Managers. Benefits include medical (4 plans), dental, vision, term life, company-paid term life, STD/LTD, accident indemnity rider, PTO/sick days, 401(k) with an employer match, employee assistant program, FMLA/maternity/paternity leave, and bereavement leave. Essential functions may include tasks such as working a daily business plan, managing incoming traffic/calls, phone-up follow-up, sold follow-up, orphan follow-up, service follow-up, letters, updating business plans and client cards, using eLead CRM to manage lead activity, leveraging auto responders, personalized e-mail templates and phone guides to drive appointments and sales, managing and measuring all lead activity and results, greeting incoming sales opportunities, doing a comprehensive needs assessment, initiating the EMI, selecting the right vehicle, presenting the vehicle, demonstrating vehicles, presenting arithmetic to customers, delivering vehicles, signing customers up for first service appointments, unsold follow up, follow up for people who did not show for appointment, sold follow up, referrals and household prospecting, ongoing customer contact to promote loyalty and retention, facilitating automated follow up, renewal contacts to re-sell customer base, adhering to all company policies, procedures and safety standards, and performing other duties as assigned. Qualifications include a high school diploma or equivalent, ability to read and comprehend instructions, professional appearance, customer oriented attitude, excellent interpersonal and telephone skills, well organized and self-motivated, and knowledge of federal, state and local laws which govern retail. Physical demands include sitting, standing, walking, handling, reaching, crouching, far vision, depth perception, and talking. Environmental conditions include working outside in weather and inside a climate-controlled environment. Salespersons will accompany customers on demonstration drives. Under no circumstances will customer be allowed to drive a new or used automobile without being accompanied by a salesperson. The customer's driver license must always be photocopied before beginning a demonstration drive. Dress code requires a company polo or shirt and tie for all men and business professional for all women. Excellent hygiene and grooming are a must. A Company Polo or shirt and tie are required for all men and business professional for all women. You do not need the nicest or most expensive clothing. Your clothing must be clean, pressed and shoes shined. There will be no eating at your desk area. Take pride in your appearance and surroundings. Behavior includes choosing your attitude every day! We will abide by one of our most important principles and honor the absent. We will not speak negatively about co-workers or anyone else in the organization. If we suspect a co-worker has a negative attitude we will help them reset their human computer and pick them up. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The mission of the salesperson is to maximize and support 100% of all inbound (Showroom, Phone, Internet Opportunities) and outbound (Sold Follow-up, Un-Sold Follow-up, Prospecting, and Service Opportunities) customer traffic, while maintaining the highest possible level of customer satisfaction. By his/her impression, the image of the dealership is portrayed. This position requires an individual with excellent people skills. This position will include daily interaction with the dealership's Management Staff (Variable & Fixed Operations) and select Sales Managers/Floor Managers. Benefits include medical (4 plans), dental, vision, term life, company-paid term life, STD/LTD, accident indemnity rider, PTO/sick days, 401(k) with an employer match, employee assistant program, FMLA/maternity/paternity leave, and bereavement leave. Essential functions may include tasks such as working a daily business plan, managing incoming traffic/calls, phone-up follow-up, sold follow-up, orphan follow-up, service follow-up, letters, updating business plans and client cards, using eLead CRM to manage lead activity, leveraging auto responders, personalized e-mail templates and phone guides to drive appointments and sales, managing and measuring all lead activity and results, greeting incoming sales opportunities, doing a comprehensive needs assessment, initiating the EMI, selecting the right vehicle, presenting the vehicle, demonstrating vehicles, presenting arithmetic to customers, delivering vehicles, signing customers up for first service appointments, unsold follow up, follow up for people who did not show for appointment, sold follow up, referrals and household prospecting, ongoing customer contact to promote loyalty and retention, facilitating automated follow up, renewal contacts to re-sell customer base, adhering to all company policies, procedures and safety standards, and performing other duties as assigned. Qualifications include a high school diploma or equivalent, ability to read and comprehend instructions, professional appearance, customer oriented attitude, excellent interpersonal and telephone skills, well organized and self-motivated, and knowledge of federal, state and local laws which govern retail. Physical demands include sitting, standing, walking, handling, reaching, crouching, far vision, depth perception, and talking. Environmental conditions include working outside in weather and inside a climate-controlled environment. Salespersons will accompany customers on demonstration drives. Under no circumstances will customer be allowed to drive a new or used automobile without being accompanied by a salesperson. The customer's driver license must always be photocopied before beginning a demonstration drive. Dress code requires a company polo or shirt and tie for all men and business professional for all women. Excellent hygiene and grooming are a must. A Company Polo or shirt and tie are required for all men and business professional for all women. You do not need the nicest or most expensive clothing. Your clothing must be clean, pressed and shoes shined. There will be no eating at your desk area. Take pride in your appearance and surroundings. Behavior includes choosing your attitude every day! We will abide by one of our most important principles and honor the absent. We will not speak negatively about co-workers or anyone else in the organization. If we suspect a co-worker has a negative attitude we will help them reset their human computer and pick them up. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.