Service Writer - Park Cities Auto Care
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process. Responsibilities: Interact with customers to determine their service needs Schedule service appointments and communicate effectively with customers Coordinate with the service team to ensure timely completion of work Provide accurate service quotes and recommendations to customers Maintain detailed records of service orders and customer interactions Requirements: Prior experience in customer service or automotive industry Strong communication and interpersonal skills Ability to multitask and work in a fast-paced environment Attention to detail and problem-solving skills Benefits: Competitive compensation package Opportunities for growth and advancement Healthcare benefits and retirement plan options About the Company: Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.
As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process. Responsibilities: Interact with customers to determine their service needs Schedule service appointments and communicate effectively with customers Coordinate with the service team to ensure timely completion of work Provide accurate service quotes and recommendations to customers Maintain detailed records of service orders and customer interactions Requirements: Prior experience in customer service or automotive industry Strong communication and interpersonal skills Ability to multitask and work in a fast-paced environment Attention to detail and problem-solving skills Benefits: Competitive compensation package Opportunities for growth and advancement Healthcare benefits and retirement plan options About the Company: Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.