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Senior SaaS Product Support Analyst – Healthcare

Inovalon, Nashville, Tennessee, United States, 37247

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A healthcare technology company is seeking a Technical Support Specialist III in Nashville, TN, to provide customer assistance via phone, email, and chat. The ideal candidate will possess at least 3 years of technical support experience and proficiency with Microsoft Office and CRM systems like Salesforce. Responsibilities include resolving technical issues, managing customer interactions, and participating in product testing. A Bachelor's degree is required, and fluency in Spanish is a plus. The role offers a competitive salary and benefits package. #J-18808-Ljbffr