Engagement Manager/Digital Consultant CPG, Customer Success
MathCo, Chicago, Illinois, United States, 60290
Engagement Manager, Customer Success - CPG
About Us
TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data‑driven decision‑making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem‑solving through its innovative hybrid model. NucliOS, MathCo’s proprietary platform with pre‑built workflows and reusable plug‑and‑play modules, enables the vision of connected intelligence at a lower TCO.
For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’.
Role Description We are seeking an Engagement Manager/Digital Consultant CPG, Customer Success, to lead digital, data science, and analytics initiatives for a global CPG client. This role sits at the intersection of client partnership, program leadership, and digital value realization.
As an Engagement Manager/Digital Consultant CPG, you will:
Advise executive CPG clients on digital, data and AI strategy and transformation
Shape key strategic transformation initiatives and decisions
Prepare and conduct executive communication
Lead end‑to‑end client engagements
Lead cross‑functional teams delivering digital and analytics solutions
Partner with senior client stakeholders to translate strategy into action
Drive adoption, activation, and measurable business outcomes
This is a
client‑facing leadership role
focused on embedding digital insights, enabling data‑driven decision‑making, and expanding engagement scope across marketing, commercial, supply chain, and enterprise functions.
What You’ll Do Client Advisory & Digital Value Delivery
Serve as the key engagement lead for CPG clients, acting as a trusted advisor and strategic partner
Translate client business goals into digital, analytics, and AI‑enabled programs
Lead structured discovery, hypothesis‑driven diagnostics, and executive working sessions to align on priorities, value pools, and success metrics Bridge strategy to execution by converting insights into concrete decisions, operating rhythms, and embedded workflows
Drive solution adoption and sustained business impact through change management, enablement, and performance tracking
Lead and mentor teams of Associates and Senior Associates across global locations
Partner with India‑based Data Science and Engineering leaders to deliver work through MathCo’s global delivery model
Ensure high‑quality execution across digital products, dashboards, models, and analytics solutions
Manage complex, multi‑workstream programs with clear governance, milestones, risk management, and executive communications
Digital & CPG Use Case Ownership
Deliver solutions across key CPG domains, including:
Demand forecasting & supply chain analytics
Retail, ecommerce, and customer analytics
Help clients evolve from descriptive analytics to predictive and prescriptive decision‑making
Apply CPG‑specific digital expertise and knowledge (e.g., CPG‑specific data sources, CPG system landscape, business and category understanding) to design pragmatic, scalable solutions
Growth & Account Expansion
Proactively identify opportunities to expand existing engagements
Partner with Sales and Account leaders to shape new use cases and programs
Contribute to account‑level digital and analytics strategy, including platform evolution, operating model design, and capability build‑out
Support proposal development, business cases, and executive storytelling to drive sustained client partnerships
What We’re Looking For Required Qualifications
5–10 years of experience in management consulting, AI, data and analytics, digital transformation, or customer success
Strong experience working with CPG clients across commercial and/or supply chain domains (e.g., marketing, RGM, demand planning, ecommerce, retail analytics)
Strong executive communication and stakeholder management skills, including influencing and advising Director‑, VP‑, and GM‑level leaders
Demonstrated experience translating business strategy and problem statements into scalable digital, analytics, and AI programs and initiatives
Proven ability to lead client‑facing engagements in fast‑paced, ambiguous environments
Experience delivering analytics, data science, or digital solutions (hands‑on coding not required)
Strong stakeholder management skills, including engagement with senior business leaders
Demonstrated success leading cross‑functional, global teams
Management consulting background strongly preferred
Must be legally authorized to work in the U.S.
Hybrid role based in Chicago
Technical & Digital Acumen
Deep understanding of CPG digital landscape, including typical system and solution landscape, data landscape, and AI applications
Strong understanding of analytics and AI concepts (e.g., regression, machine learning, forecasting, classification)
Familiarity with analytics and data tools (e.g., Python, R, SAS, SQL, visualization platforms)
Experience managing large‑scale analytics or digital programs, including methodology, resourcing, and delivery
Being a Mathemagician
Embody MathCo’s culture of ownership, collaboration, and execution
Demonstrate a growth mindset and passion for continuous learning
Actively contribute to firm‑building initiatives
Value diversity of thought and foster inclusive, high‑performing teams
Why Join MathCo
Work on high‑impact digital and analytics initiatives for global CPG leaders
Lead programs that move beyond insights to real business outcomes
Collaborate with senior leaders across Customer Success, Delivery, and Sales
Join a fast‑growing, globally recognized company with strong momentum and culture
As a testament to our growth, MathCo has been:
Positioned as a Leader in Top Generative AI Service Providers – PeMa Quadrant 2023 by AIMResearch
Recognized among the Inspiring Workplaces in North America, 2023
Accredited for Inclusive Practices by Great Place to Work Institute, India
Recognized among India’s Best Workplaces™ for Diversity, Equity, Inclusion & Belonging 2023
.... among others. To know more visit our
website .
#J-18808-Ljbffr
For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’.
Role Description We are seeking an Engagement Manager/Digital Consultant CPG, Customer Success, to lead digital, data science, and analytics initiatives for a global CPG client. This role sits at the intersection of client partnership, program leadership, and digital value realization.
As an Engagement Manager/Digital Consultant CPG, you will:
Advise executive CPG clients on digital, data and AI strategy and transformation
Shape key strategic transformation initiatives and decisions
Prepare and conduct executive communication
Lead end‑to‑end client engagements
Lead cross‑functional teams delivering digital and analytics solutions
Partner with senior client stakeholders to translate strategy into action
Drive adoption, activation, and measurable business outcomes
This is a
client‑facing leadership role
focused on embedding digital insights, enabling data‑driven decision‑making, and expanding engagement scope across marketing, commercial, supply chain, and enterprise functions.
What You’ll Do Client Advisory & Digital Value Delivery
Serve as the key engagement lead for CPG clients, acting as a trusted advisor and strategic partner
Translate client business goals into digital, analytics, and AI‑enabled programs
Lead structured discovery, hypothesis‑driven diagnostics, and executive working sessions to align on priorities, value pools, and success metrics Bridge strategy to execution by converting insights into concrete decisions, operating rhythms, and embedded workflows
Drive solution adoption and sustained business impact through change management, enablement, and performance tracking
Lead and mentor teams of Associates and Senior Associates across global locations
Partner with India‑based Data Science and Engineering leaders to deliver work through MathCo’s global delivery model
Ensure high‑quality execution across digital products, dashboards, models, and analytics solutions
Manage complex, multi‑workstream programs with clear governance, milestones, risk management, and executive communications
Digital & CPG Use Case Ownership
Deliver solutions across key CPG domains, including:
Demand forecasting & supply chain analytics
Retail, ecommerce, and customer analytics
Help clients evolve from descriptive analytics to predictive and prescriptive decision‑making
Apply CPG‑specific digital expertise and knowledge (e.g., CPG‑specific data sources, CPG system landscape, business and category understanding) to design pragmatic, scalable solutions
Growth & Account Expansion
Proactively identify opportunities to expand existing engagements
Partner with Sales and Account leaders to shape new use cases and programs
Contribute to account‑level digital and analytics strategy, including platform evolution, operating model design, and capability build‑out
Support proposal development, business cases, and executive storytelling to drive sustained client partnerships
What We’re Looking For Required Qualifications
5–10 years of experience in management consulting, AI, data and analytics, digital transformation, or customer success
Strong experience working with CPG clients across commercial and/or supply chain domains (e.g., marketing, RGM, demand planning, ecommerce, retail analytics)
Strong executive communication and stakeholder management skills, including influencing and advising Director‑, VP‑, and GM‑level leaders
Demonstrated experience translating business strategy and problem statements into scalable digital, analytics, and AI programs and initiatives
Proven ability to lead client‑facing engagements in fast‑paced, ambiguous environments
Experience delivering analytics, data science, or digital solutions (hands‑on coding not required)
Strong stakeholder management skills, including engagement with senior business leaders
Demonstrated success leading cross‑functional, global teams
Management consulting background strongly preferred
Must be legally authorized to work in the U.S.
Hybrid role based in Chicago
Technical & Digital Acumen
Deep understanding of CPG digital landscape, including typical system and solution landscape, data landscape, and AI applications
Strong understanding of analytics and AI concepts (e.g., regression, machine learning, forecasting, classification)
Familiarity with analytics and data tools (e.g., Python, R, SAS, SQL, visualization platforms)
Experience managing large‑scale analytics or digital programs, including methodology, resourcing, and delivery
Being a Mathemagician
Embody MathCo’s culture of ownership, collaboration, and execution
Demonstrate a growth mindset and passion for continuous learning
Actively contribute to firm‑building initiatives
Value diversity of thought and foster inclusive, high‑performing teams
Why Join MathCo
Work on high‑impact digital and analytics initiatives for global CPG leaders
Lead programs that move beyond insights to real business outcomes
Collaborate with senior leaders across Customer Success, Delivery, and Sales
Join a fast‑growing, globally recognized company with strong momentum and culture
As a testament to our growth, MathCo has been:
Positioned as a Leader in Top Generative AI Service Providers – PeMa Quadrant 2023 by AIMResearch
Recognized among the Inspiring Workplaces in North America, 2023
Accredited for Inclusive Practices by Great Place to Work Institute, India
Recognized among India’s Best Workplaces™ for Diversity, Equity, Inclusion & Belonging 2023
.... among others. To know more visit our
website .
#J-18808-Ljbffr