Remote-Friendly Revenue Ops Analyst for SaaS Growth
IDnow Group, New Bremen, Ohio, United States
IDnow is a
leader in digital identity and fraud prevention in Europe
with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with
AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention . Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has
offices in Germany, United Kingdom, Romania and France , and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its
portfolio of international clients spans a wide range of end markets
including financial services, telecommunications, travel & mobility, gaming, and other industries. This position is based in Munich, Germany. We’re looking for a
Commercial Operations Analyst (Data Quality & Reporting)
to ensure commercial, sales, and revenue-related data is
accurate, timely, and easy to understand
across the full customer journey
(Lead → Order → Renewals) , including channel and lead reporting. You will
govern Salesforce master data and field quality , and build/maintain the core reports and dashboards used by leadership to steer
new business and renewals/retention performance . You will partner closely with the
Finance-owned BI function (Snowflake + Tableau) . While BI owns the platform, you will have the required
Tableau admin access
to build and maintain dashboards and data sources, and you’ll collaborate to ensure reliable data exchanges and reconciliations. Key Responsibilities
Salesforce master data governance & stewardship Govern and steward master data across the commercial customer journey in Salesforce and connected systems (leads, accounts, contacts, opportunities, products, pricing, contracts). Define and maintain data standards, validation rules, quality controls, and documentation. Salesforce field quality monitoring & data hygiene
Own ongoing monitoring of Salesforce field completeness/validity and overall data hygiene (duplicates, missing fields, broken links, inconsistent picklists). Coordinate remediation with RevOps and Sales Ops teams. Single source of truth for commercial metrics
Maintain the “single source of truth” for key commercial and revenue-related metrics across Sales, Channel, Finance, and leadership. Ensure consistent metric definitions and alignment between Salesforce, Snowflake (Finance BI), and billing sources—especially where revenue is generated downstream and mirrored back into Salesforce via BI. Operational reporting (end-to-end)
Translate Salesforce/CRM, billing, and BI data into clear operational reporting for pipeline, ARR, win rates, lead performance, channel performance, renewals/retention, and new business bookings. Dashboards & KPI visibility (Tableau within Finance BI environment)
Own and update management KPI dashboards in Tableau for
Lead to Order ; co-own
Order to Cash
dashboards with Finance. Build and maintain Tableau reporting assets (dashboards, data sources) with granted admin access. Partner with the BI team to ensure Salesforce /Snowflake data exchanges are correctly set up and monitored. Health checks & process reliability
Regularly health-check the data processes behind reports (Salesforce → Snowflake/BI → Tableau), identify root causes of discrepancies, and drive adjustments with RevOps, Sales Ops, Finance, and BI. Issue triage & stakeholder communication
Triage data/process issues impacting reporting accuracy and adoption. Communicate dashboard changes, data issues, and process improvements to stakeholders. Support ad-hoc reporting requests from commercial leadership. Forecasting & planning support
Partner with Revenue & Pricing Operations on forecasting tools and inputs. Collaborate with Finance on plan vs. actuals, including reconciliation of bookings/revenue views where applicable. Preferred Experience
3+ years
of experience in Commercial Operations, Revenue Operations, Sales Operations, Business Operations, or a similar analytical/operational role—ideally in a fast-paced
SaaS
or high-growth tech environment. Strong ability to thrive in a dynamic, changing environment with shifting priorities. Proven track record as a
self-driven individual contributor
who works autonomously, proactively identifies opportunities, and owns projects end-to-end. Strong analytical mindset with hands-on experience using: HubSpot (preferred) Advanced SQL
skills (including working with
Snowflake
datasets). Working knowledge of
Python
for analytics/automation is a plus. Excellent communication and stakeholder management skills; comfortable partnering across Sales, Marketing, Channel, Finance, and BI.
Experience in
master data stewardship, data governance, or data quality
initiatives is highly desirable. Passion for operational excellence and continuous improvement.
Nice to have certifications (desirable)
HubSpot:
HubSpot Reporting Certification, HubSpot Data Management Certification Health & Wellbeing:
Use your full access to the mental health platform
nilo , including 1on1 sessions. We value
personal and professional development:
make full use of
Udemy , our training platform with 24/7 access and unlimited content/course consumption incl. certification. We make your
remote work comfy:
we provide support on equipment and offer flexible working hours. We value collaboration & love to come together: regular
onsite gatherings, internal initiatives
and summer parties to connect outside of work. May your family require your attention or other reasons apply: use the benefit of our
paid
special
leave days. Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. In addition to the perks & benefits above, we offer
specific benefits that differ between our locations. IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation. Create a Job Alert Interested in building your career at IDnow? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you need special work authorization to be employed in the country where this job is located? * Select... Will you now or in the future require visa sponsorship? * Select... What is your English language skill level? * Select... What is your French language skill level? Select... What is your German language skill level? Select... Please provide us with the link to your LinkedIn Profile: How did you learn about IDnow? Select... What is your salary expectation? (base, gross, annual) * By checking this box, I agree to allow IDnow to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
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leader in digital identity and fraud prevention in Europe
with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with
AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention . Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has
offices in Germany, United Kingdom, Romania and France , and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its
portfolio of international clients spans a wide range of end markets
including financial services, telecommunications, travel & mobility, gaming, and other industries. This position is based in Munich, Germany. We’re looking for a
Commercial Operations Analyst (Data Quality & Reporting)
to ensure commercial, sales, and revenue-related data is
accurate, timely, and easy to understand
across the full customer journey
(Lead → Order → Renewals) , including channel and lead reporting. You will
govern Salesforce master data and field quality , and build/maintain the core reports and dashboards used by leadership to steer
new business and renewals/retention performance . You will partner closely with the
Finance-owned BI function (Snowflake + Tableau) . While BI owns the platform, you will have the required
Tableau admin access
to build and maintain dashboards and data sources, and you’ll collaborate to ensure reliable data exchanges and reconciliations. Key Responsibilities
Salesforce master data governance & stewardship Govern and steward master data across the commercial customer journey in Salesforce and connected systems (leads, accounts, contacts, opportunities, products, pricing, contracts). Define and maintain data standards, validation rules, quality controls, and documentation. Salesforce field quality monitoring & data hygiene
Own ongoing monitoring of Salesforce field completeness/validity and overall data hygiene (duplicates, missing fields, broken links, inconsistent picklists). Coordinate remediation with RevOps and Sales Ops teams. Single source of truth for commercial metrics
Maintain the “single source of truth” for key commercial and revenue-related metrics across Sales, Channel, Finance, and leadership. Ensure consistent metric definitions and alignment between Salesforce, Snowflake (Finance BI), and billing sources—especially where revenue is generated downstream and mirrored back into Salesforce via BI. Operational reporting (end-to-end)
Translate Salesforce/CRM, billing, and BI data into clear operational reporting for pipeline, ARR, win rates, lead performance, channel performance, renewals/retention, and new business bookings. Dashboards & KPI visibility (Tableau within Finance BI environment)
Own and update management KPI dashboards in Tableau for
Lead to Order ; co-own
Order to Cash
dashboards with Finance. Build and maintain Tableau reporting assets (dashboards, data sources) with granted admin access. Partner with the BI team to ensure Salesforce /Snowflake data exchanges are correctly set up and monitored. Health checks & process reliability
Regularly health-check the data processes behind reports (Salesforce → Snowflake/BI → Tableau), identify root causes of discrepancies, and drive adjustments with RevOps, Sales Ops, Finance, and BI. Issue triage & stakeholder communication
Triage data/process issues impacting reporting accuracy and adoption. Communicate dashboard changes, data issues, and process improvements to stakeholders. Support ad-hoc reporting requests from commercial leadership. Forecasting & planning support
Partner with Revenue & Pricing Operations on forecasting tools and inputs. Collaborate with Finance on plan vs. actuals, including reconciliation of bookings/revenue views where applicable. Preferred Experience
3+ years
of experience in Commercial Operations, Revenue Operations, Sales Operations, Business Operations, or a similar analytical/operational role—ideally in a fast-paced
SaaS
or high-growth tech environment. Strong ability to thrive in a dynamic, changing environment with shifting priorities. Proven track record as a
self-driven individual contributor
who works autonomously, proactively identifies opportunities, and owns projects end-to-end. Strong analytical mindset with hands-on experience using: HubSpot (preferred) Advanced SQL
skills (including working with
Snowflake
datasets). Working knowledge of
Python
for analytics/automation is a plus. Excellent communication and stakeholder management skills; comfortable partnering across Sales, Marketing, Channel, Finance, and BI.
Experience in
master data stewardship, data governance, or data quality
initiatives is highly desirable. Passion for operational excellence and continuous improvement.
Nice to have certifications (desirable)
HubSpot:
HubSpot Reporting Certification, HubSpot Data Management Certification Health & Wellbeing:
Use your full access to the mental health platform
nilo , including 1on1 sessions. We value
personal and professional development:
make full use of
Udemy , our training platform with 24/7 access and unlimited content/course consumption incl. certification. We make your
remote work comfy:
we provide support on equipment and offer flexible working hours. We value collaboration & love to come together: regular
onsite gatherings, internal initiatives
and summer parties to connect outside of work. May your family require your attention or other reasons apply: use the benefit of our
paid
special
leave days. Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. In addition to the perks & benefits above, we offer
specific benefits that differ between our locations. IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation. Create a Job Alert Interested in building your career at IDnow? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you need special work authorization to be employed in the country where this job is located? * Select... Will you now or in the future require visa sponsorship? * Select... What is your English language skill level? * Select... What is your French language skill level? Select... What is your German language skill level? Select... Please provide us with the link to your LinkedIn Profile: How did you learn about IDnow? Select... What is your salary expectation? (base, gross, annual) * By checking this box, I agree to allow IDnow to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
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