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Solutions Consultant

Technology Architects, Inc., Green Bay, Wisconsin, United States, 54311

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Technology Architects is an independently owned IT and cybersecurity firm built by entrepreneurs to support the business community. With offices in Green Bay, Minneapolis, and Denver, we partner with growing organizations across the U.S. to reduce complexity, manage risk, and use technology as a strategic advantage.

Role Summary The Solutions Consultant is the primary onsite consulting presence and client-facing technical liaison for assigned Technology Architects customers. This role serves as the connective tissue between the client and Technology Architects’ internal teams, ensuring client environments are deeply understood, properly aligned, and fully supportable within our Managed Intelligence model.

The Solutions Consultant identifies client pain points at every level of the organization from end users to executive leadership and translates those insights into actionable initiatives across vCIO planning, Managed Intelligence, Cyber Security, sales, and project delivery.

This is a high-trust, high-visibility role for a technical professional who excels at communication, discovery, and strategic alignment, not just technical execution.

Key Responsibilities

Identify, document, and prioritize pain points across:

End users

Department managers

IT contacts

Executive leadership and ownership

Translate business and operational challenges into:

Technical findings

Serve as the voice of the client inside Technology Architects, ensuring insights are not siloed or lost

2. Primary Client Point of Contact

Act as a consistent, trusted onsite point of contact into Technology Architects

Represent TA with authority, clarity, and accountability

Guide clients on:

Ownership and responsibilities

How requests flow through Technology Architects

What to expect next

Reduce fragmentation, confusion, and unnecessary escalations

3. Onsite Environment Discovery & Assessment

Conduct ongoing onsite assessments of:

Infrastructure and networking

Endpoint and device landscape

Security posture

Backup and disaster recovery

Validate alignment between:

Documentation standards

Monitoring and management tools (Auvik, ConnectWise RMM)

4. vCIO Enablement & Strategic Input

Provide ground-truth technical and operational insight to the vCIO function

Supply:

Risk and business impact analysis

Required vs. recommended improvements

Partner with vCIOs to:

Build accurate, realistic roadmaps

Design executive-ready initiatives

Align technology strategy with business goals

5. Project Opportunity Identification & Sales Enablement

Identify project opportunities based on:

Onsite findings

Risk, compliance, and security gaps

Translate opportunities into:

Required involvement from Managed Intelligence and Cyber Security

Support sales by validating feasibility and scope (non-quota-carrying role)

6. Solution Design & Deployment Support

Assist vCIO and sales teams with solution design prior to approval

Participate in post-approval project execution alongside:

Cyber Security

Ensure delivery aligns with:

Design intent

Operational standards

Long-term supportability

Support clean transitions back into Managed Intelligence operations

7. Documentation & Internal Coordination

Document findings, decisions, and recommendations in IT Glue

Ensure clean, structured handoffs to:

vCIO

Cyber Security

Prevent siloed knowledge and lost client intelligence

What We’re Looking For

Strong technical foundation across infrastructure, networking, cloud, and security

Proven experience in client-facing consulting or architecture roles

Ability to communicate effectively with both technical teams and executive leadership

Comfortable working onsite with clients and representing Technology Architects

Highly organized, documentation-driven, and collaborative

Solutions-oriented mindset with strong ownership and accountability

Why Join Technology Architects

Consulting-first culture with real influence over client outcomes

Clear separation between reactive support and strategic consulting

Opportunity to shape client roadmaps, not just respond to tickets

Collaborative team environment across Managed Intelligence, Cyber Security, and vCIO services

Growing firm with strong leadership, standards, and long-term vision

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