Field Service Representative (FSR)
ACO Medical Supply, Charlotte, North Carolina, United States, 28245
Assist the company’s mission by providing professional customer service to clinics, physicians, therapists, & patients. Serves as liaison between site & corporate office. Reports to Senior Rep/Territory Manager.
Tasks and Responsibilities:
Attain monthly, quarterly, and annual budget (quotas).
Monitor Progress of quota on a weekly basis to affect sales objectives.
Meet target dates for achievement of special product campaigns.
Actively pursue and open new accounts in podiatry and other specialty medical markets according to minimum standards set forth by Senior Rep.
Measure and fit braces as requested by Senior Rep.
Service OfficeCare accounts as requested by Senior Rep.
Continue to cultivate and maintain business accounts assigned by Senior Rep.
Meet weekly with Senior Rep to outline and monitor weekly, monthly, quarterly and annual goals.
Analyze the territory for the expected mix of potential sales and set realistic, attainable sales objectives in order to maintain sales, penetrate competitive businesses and occupy a greater share of product mix in existing accounts.
Establish and implement the optimum call frequency by account and by decision maker within the accounts, which leads to the accomplishment of sales budget.
Prepare and conduct sales presentations, which result in, increased sales and lead to a foundation for lasting relationships.
Continually acquire, maintain, and expand personal understanding of benefits, features, applications, and market conditions, which enhance the needs of the current and future products of ACO Med and key manufacturers we represent.
Generate and maintain all sales and customer account records that are needed to facilitate the management of territory business.
Minimum Acceptable Standards for Sales Associates include:
Call on 8-10 new accounts/week.
Open ONE new account/month or THREE accounts/quarter.
Skills and Competencies: Desired and Preferred
Minimum two years’ experience in medical device sales
Experience introducing applicable physicians to new and existing products and/or techniques
Being a "team player" with counterparts in other territories.
Professional appearance, with excellent written and oral skills.
Detailed knowledge of human anatomy
Outstanding communication and presentation skills.
Well-developed organizational and interpersonal skills.
Ability to establish and maintain multiple priorities.
Working knowledge of Sales Force platforms, Word and Excel.
Must be discreet, dependable, and trustworthy.
Bachelor’s degree-Completion of an Orthopedic Technology, Athletic Trainer or Physical Therapy program and be certified by the governing board of that field or equivalent orthopedic experience required.
Board for Orthotics/Prosthetics certification (BOC) a plus.
2+ years experience in a hospital, clinic, or office, or as an independent contractor working directly in the care of the orthopedic patient or related experience. Demonstrated experience with the application of soft goods/functional bracing, dealing with multiple patients in a high-volume setting.
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Tasks and Responsibilities:
Attain monthly, quarterly, and annual budget (quotas).
Monitor Progress of quota on a weekly basis to affect sales objectives.
Meet target dates for achievement of special product campaigns.
Actively pursue and open new accounts in podiatry and other specialty medical markets according to minimum standards set forth by Senior Rep.
Measure and fit braces as requested by Senior Rep.
Service OfficeCare accounts as requested by Senior Rep.
Continue to cultivate and maintain business accounts assigned by Senior Rep.
Meet weekly with Senior Rep to outline and monitor weekly, monthly, quarterly and annual goals.
Analyze the territory for the expected mix of potential sales and set realistic, attainable sales objectives in order to maintain sales, penetrate competitive businesses and occupy a greater share of product mix in existing accounts.
Establish and implement the optimum call frequency by account and by decision maker within the accounts, which leads to the accomplishment of sales budget.
Prepare and conduct sales presentations, which result in, increased sales and lead to a foundation for lasting relationships.
Continually acquire, maintain, and expand personal understanding of benefits, features, applications, and market conditions, which enhance the needs of the current and future products of ACO Med and key manufacturers we represent.
Generate and maintain all sales and customer account records that are needed to facilitate the management of territory business.
Minimum Acceptable Standards for Sales Associates include:
Call on 8-10 new accounts/week.
Open ONE new account/month or THREE accounts/quarter.
Skills and Competencies: Desired and Preferred
Minimum two years’ experience in medical device sales
Experience introducing applicable physicians to new and existing products and/or techniques
Being a "team player" with counterparts in other territories.
Professional appearance, with excellent written and oral skills.
Detailed knowledge of human anatomy
Outstanding communication and presentation skills.
Well-developed organizational and interpersonal skills.
Ability to establish and maintain multiple priorities.
Working knowledge of Sales Force platforms, Word and Excel.
Must be discreet, dependable, and trustworthy.
Bachelor’s degree-Completion of an Orthopedic Technology, Athletic Trainer or Physical Therapy program and be certified by the governing board of that field or equivalent orthopedic experience required.
Board for Orthotics/Prosthetics certification (BOC) a plus.
2+ years experience in a hospital, clinic, or office, or as an independent contractor working directly in the care of the orthopedic patient or related experience. Demonstrated experience with the application of soft goods/functional bracing, dealing with multiple patients in a high-volume setting.
#J-18808-Ljbffr