Job Description
Are you passionate about cars and enjoy helping people find exactly what they need? Mark Porter Auto Group in Ashland, Kentucky, is looking for a friendly and knowledgeable Parts Counterperson to join our dynamic team! We're a dealership that values our customers and our employees, fostering a positive and supportive atmosphere where everyone can thrive. As a Parts Counterperson, you'll be the go-to person for customers seeking automotive parts, whether they're DIY enthusiasts or professional mechanics. You’ll play a crucial role in ensuring our customers get the right parts quickly and efficiently, contributing directly to their satisfaction and the smooth operation of our service department. If you have a knack for automotive parts, a friendly demeanor, and a desire to be part of a successful and welcoming automotive family, we encourage you to apply!
Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Retirement Plan
Responsibilities Greet and assist customers, both in-person and over the phone, with their automotive parts needs. Accurately identify and locate parts using catalogs, computer systems, and product knowledge. Process customer orders, including taking payments, arranging for delivery, or ensuring parts are ready for pickup. Maintain an organized and clean parts counter area. Assist with inventory management, including stocking shelves and conducting cycle counts. Build rapport with customers, ensuring a positive and helpful experience. Collaborate with service advisors and technicians to ensure timely availability of parts for repairs.
Requirements Previous experience as a parts counterperson or in a similar automotive parts role. Strong knowledge of automotive parts and systems. Excellent customer service and communication skills. Ability to work effectively in a fast-paced environment. Basic computer proficiency for inventory and order management. A positive attitude and a willingness to help. High school diploma or equivalent required.
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Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Retirement Plan
Responsibilities Greet and assist customers, both in-person and over the phone, with their automotive parts needs. Accurately identify and locate parts using catalogs, computer systems, and product knowledge. Process customer orders, including taking payments, arranging for delivery, or ensuring parts are ready for pickup. Maintain an organized and clean parts counter area. Assist with inventory management, including stocking shelves and conducting cycle counts. Build rapport with customers, ensuring a positive and helpful experience. Collaborate with service advisors and technicians to ensure timely availability of parts for repairs.
Requirements Previous experience as a parts counterperson or in a similar automotive parts role. Strong knowledge of automotive parts and systems. Excellent customer service and communication skills. Ability to work effectively in a fast-paced environment. Basic computer proficiency for inventory and order management. A positive attitude and a willingness to help. High school diploma or equivalent required.
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