Customer Service Representative - Grass Valley, CA
Vetcor, Grass Valley, California, United States, 95949
Who We Are
Role: Customer Service Representative
Status: Full-time
Salary: $17 – $21 per hour
Schedule: 4/10s Mon - Fri
Mother Lode Veterinary Hospital is Hiring a Customer Service Representative! Mother Lode Veterinary Hospital is known for serving our clients and patients with compassion, empathy, and integrity. We are seeking a dedicated, enthusiastic, upbeat Full Time Veterinary Customer Service Representative/Receptionist to join our team.
Position Details
Role: Customer Service Representative
Status: Full-time
Salary: $17 – $21 per hour
Schedule: 4/10s Mon - Fri
Why Join Mother Lode Veterinary Hospital? We’re a talented, collaborative, and supportive team with a long history of delivering exceptional patient care and client service. Our hospital prides itself on compassionate, affordable care while practicing cutting edge medicine and surgery. If you’re looking for a positive workplace where your contributions matter, this may be the perfect fit.
Who We’re Looking For
Has a positive, team oriented personality
Communicates clearly and professionally
Excels in a fast paced environment
Is an expert multitasker and creative problem solver
Brings strong customer service skills and a solid knowledge base
Preferred Experience
1+ year as a veterinary receptionist (preferred)
1+ year in customer service (required)
Administrative assistant experience is a plus
This role offers opportunities for growth for the right candidate.
Key Responsibilities
The first voice clients hear when they call
The communication bridge between clients, doctors, and staff
The final warm send off clients receive as they leave
You help set the tone for the entire client experience.
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team! Think you're the Customer Service Representative we're looking for? Apply today!
Diversity, equity, and inclusion are core values at Mother Lode Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
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Role: Customer Service Representative
Status: Full-time
Salary: $17 – $21 per hour
Schedule: 4/10s Mon - Fri
Mother Lode Veterinary Hospital is Hiring a Customer Service Representative! Mother Lode Veterinary Hospital is known for serving our clients and patients with compassion, empathy, and integrity. We are seeking a dedicated, enthusiastic, upbeat Full Time Veterinary Customer Service Representative/Receptionist to join our team.
Position Details
Role: Customer Service Representative
Status: Full-time
Salary: $17 – $21 per hour
Schedule: 4/10s Mon - Fri
Why Join Mother Lode Veterinary Hospital? We’re a talented, collaborative, and supportive team with a long history of delivering exceptional patient care and client service. Our hospital prides itself on compassionate, affordable care while practicing cutting edge medicine and surgery. If you’re looking for a positive workplace where your contributions matter, this may be the perfect fit.
Who We’re Looking For
Has a positive, team oriented personality
Communicates clearly and professionally
Excels in a fast paced environment
Is an expert multitasker and creative problem solver
Brings strong customer service skills and a solid knowledge base
Preferred Experience
1+ year as a veterinary receptionist (preferred)
1+ year in customer service (required)
Administrative assistant experience is a plus
This role offers opportunities for growth for the right candidate.
Key Responsibilities
The first voice clients hear when they call
The communication bridge between clients, doctors, and staff
The final warm send off clients receive as they leave
You help set the tone for the entire client experience.
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team! Think you're the Customer Service Representative we're looking for? Apply today!
Diversity, equity, and inclusion are core values at Mother Lode Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
#J-18808-Ljbffr