We are pleased to offer the opportunity to work as a Business Service Representative I within the DuPage County Workforce Development Division (WDD) at workNet DuPage. The workNet DuPage Career Center is funded through the federal Workforce Innovation and Opportunity Act (WIOA) and provides an extensive range of services to both job seeker and employer clients.
DuPage County is an equal opportunity employer
This is a grant funded position
This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre‑paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on designated holidays or holiday pay if required to work, vacation time, sick time and paid leave.
To learn more about the cost and coverage of the benefits plan, visit Employees Benefit Information.
For detailed information on paid time off, visit Employee Policy Manual, Section 5
Responsibilities Include:
Builds a broad awareness among employers in DuPage County about the programs and services available through the DuPage Workforce Development Division (WDD)
Handles relationship development with target employers including cold calling and prospecting through service delivery and ongoing relationship management
Meets with target employers in DuPage County to evaluate employer needs and make connections to available services and resources offered by DuPage Workforce Development Division or other partner organizations
Establishes training grants and other service agreements for businesses in DuPage County
Works toward connecting qualified WDD job seeker clients with WDD business clients including job seekers with unique obstacles to employment
Provides information to Workforce Development Division counselors, other partner staff, and students and job seekers about future labor market trends that may impact redirection of training dollars toward specific industries or occupations
Maintain records and reports of business clients served
Requirements include the following experience or equivalent combination of training and experience:
Completion of a Bachelor's degree
One (1) year of related work experience
Possess and maintain in good standing, a valid Illinois driver’s license
The preferred candidate will:
Have Bachelors in Business Administration, Communications, or related field
Experience in business development, sales, or customer service
Possess strong communication and people skills
Have the ability to evaluate a situation and a client’s needs and devise solutions accordingly
Have experience in business relationship development
Have experience working with WIOA business services
Have strong critical thinking and problem solving skills
Pre‑employment background check is required.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
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DuPage County is an equal opportunity employer
This is a grant funded position
This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre‑paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on designated holidays or holiday pay if required to work, vacation time, sick time and paid leave.
To learn more about the cost and coverage of the benefits plan, visit Employees Benefit Information.
For detailed information on paid time off, visit Employee Policy Manual, Section 5
Responsibilities Include:
Builds a broad awareness among employers in DuPage County about the programs and services available through the DuPage Workforce Development Division (WDD)
Handles relationship development with target employers including cold calling and prospecting through service delivery and ongoing relationship management
Meets with target employers in DuPage County to evaluate employer needs and make connections to available services and resources offered by DuPage Workforce Development Division or other partner organizations
Establishes training grants and other service agreements for businesses in DuPage County
Works toward connecting qualified WDD job seeker clients with WDD business clients including job seekers with unique obstacles to employment
Provides information to Workforce Development Division counselors, other partner staff, and students and job seekers about future labor market trends that may impact redirection of training dollars toward specific industries or occupations
Maintain records and reports of business clients served
Requirements include the following experience or equivalent combination of training and experience:
Completion of a Bachelor's degree
One (1) year of related work experience
Possess and maintain in good standing, a valid Illinois driver’s license
The preferred candidate will:
Have Bachelors in Business Administration, Communications, or related field
Experience in business development, sales, or customer service
Possess strong communication and people skills
Have the ability to evaluate a situation and a client’s needs and devise solutions accordingly
Have experience in business relationship development
Have experience working with WIOA business services
Have strong critical thinking and problem solving skills
Pre‑employment background check is required.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
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