Teller/ Customer Service Representative in Danville
Vermilion Advantage, Danville, Virginia, United States, 24540
General Purpose
Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on bank products and service. Provide superior customer service one would expect at a community bank. Main Job Tasks and Responsibilities
Receive and count cash Reconcile cash drawer Identify customers, validate and cash checks Accept cash and checks for deposit and verify accuracy of deposit slips Process cash withdrawals Perform specialized task such as preparing cashier’s checks, personal money orders, gift cards, license stickers, etc Perform services for customers such as ordering checks and debit cards Receive and verify loan payments Answer customer questions regarding bank products and services Record all transactions promptly, accurately and in compliance with bank policy Attempt to resolve issues with customer accounts Initiate and open new accounts Understand, explain, advise and promote bank products and services to customers Answer phones in a professional manner Education and Experience
High School diploma or equivalent Knowledge of customer service skills Some computer skills Previous on-the-job training preferred. Key Competencies
Strong numerical ability and math skills Good listening and communication skills Customer service orientation Accuracy and attention to detail Problem solving skills Honest, Integrity and Adaptability Judgment Stress Tolerance Fisher National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual preference or orientation, gender identity, national origin, disability, veteran status and all other federal or state protected statuses. Wage / Salary
17.00-19.00 Days per week
Monday - Friday Shift
1st Shift Benefits
Full Benefit Package
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Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on bank products and service. Provide superior customer service one would expect at a community bank. Main Job Tasks and Responsibilities
Receive and count cash Reconcile cash drawer Identify customers, validate and cash checks Accept cash and checks for deposit and verify accuracy of deposit slips Process cash withdrawals Perform specialized task such as preparing cashier’s checks, personal money orders, gift cards, license stickers, etc Perform services for customers such as ordering checks and debit cards Receive and verify loan payments Answer customer questions regarding bank products and services Record all transactions promptly, accurately and in compliance with bank policy Attempt to resolve issues with customer accounts Initiate and open new accounts Understand, explain, advise and promote bank products and services to customers Answer phones in a professional manner Education and Experience
High School diploma or equivalent Knowledge of customer service skills Some computer skills Previous on-the-job training preferred. Key Competencies
Strong numerical ability and math skills Good listening and communication skills Customer service orientation Accuracy and attention to detail Problem solving skills Honest, Integrity and Adaptability Judgment Stress Tolerance Fisher National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual preference or orientation, gender identity, national origin, disability, veteran status and all other federal or state protected statuses. Wage / Salary
17.00-19.00 Days per week
Monday - Friday Shift
1st Shift Benefits
Full Benefit Package
#J-18808-Ljbffr