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Customer Service Representative

Strike Up Inc, Madison, Wisconsin, us, 53774

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Job Title:

Customer Service Representative

Location:

Madison, WI

Job Type:

Full-Time

Join a Growing Team in the Heart of Madison!

Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you’re looking for a full-time opportunity with growth potential right here in Madison, we’d love to meet you.

We’re expanding our team and looking for a motivated

Customer Service Representative (CSR)

to help us create exceptional customer experiences while representing exciting, high-profile brands.

About the Role As a Customer Service Representative, you’ll be the face of our organization—meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You’ll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable.

If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.

What You’ll Do

Listen to customer needs and recommend products, upgrades, or solutions

Answer questions about pricing and services with confidence and clarity

Meet and exceed individual and team performance goalsStay knowledgeable about client products and promotions

Represent our company with professionalism and enthusiasm

What We’re Looking For

1–3 years of experience in customer service, hospitality, events, or a related field

Strong communication skills (written and verbal)

Ability to think on your feet and stay composed under pressure

Organized, detail-oriented, and dependable

Positive attitude and team-first mindset

Why Join Us?

Competitive pay and benefits

Opportunities to travel to live events (when applicable)

Fun, collaborative team culture

Clear advancement opportunities in customer experience and events

Exposure to exciting, nationally recognized brands

A chance to grow your career without leaving Madison

Ready to Apply? We’re conducting

virtual interviews this week via Zoom

and would love to connect with motivated candidates in the Madison area.

Submit your resume today and take the next step in building a career where your personality, drive, and passion truly matter.

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