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Client Success Representative - Relationship Driven

Retail Technologies, Daphne, Alabama, United States, 36526

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Job Description Inside Sales Representative (Relationship-Driven) Retail Technologies, Inc. | Mobile, AL (On-Site) Schedule:

Monday-Friday, 8:00 AM - 5:00 PM (No weekends or late evenings) The Opportunity: Partner for Retail Success Are you a

Self-Starter

who thrives on establishing meaningful, consultative relationships? Retail Technologies, Inc. (RTI) is a nationwide leader in shelf-edge signage and bar-code labeling solutions. We are looking for four dynamic

Inside Sales Representatives

to take ownership of an established portfolio of

250-300 existing accounts . The ideal candidate will act as a strategic partner to our clients, overseeing their supply chain and infrastructure needs to ensure uninterrupted retail operations. You will be the primary contact for the essential tools and specialized services that maintain our clients' shelf-edge marketing effectiveness and efficiency. The Daily Mission Strategic Supply Partnership:

Collaborate with clients to manage the ongoing sale of

sign and label stock , ensuring access to premium media for high-impact signage. Infrastructure Support:

Consult and provide high-performance

printers and toner , tailoring hardware solutions to match the specific volume and environment of each retail location. Software Continuity:

Drive the renewal of

maintenance agreements , ensuring clients have continuous access to essential software updates and expert technical support. Professional Development:

Organize and coordinate

specialized training sessions

for new client employees, empowering their team to maximize their investment in RTI software. Deep Discovery:

Execute proactive outreach to uncover when a client's hardware is due for replacement or when their supply consumption patterns shift. Compensation & 100% Employer-Paid Benefits RTI is dedicated to the long-term well-being and financial success of our team: Earnings:

Base annual salary of

$40,000 , with an additional

$10,000 potential in uncapped commissions

(Total potential:

$50,000+ ). Zero-Cost Healthcare:

The company covers

100% of the employee's health, medical, and dental

insurance premiums. Work-Life Balance:

Enjoy strictly Monday-Friday work hours; no evenings or weekends-ever. Birthday Perk:

Take your

birthday OFF

every year. Robust PTO:

Benefit from a generous vacation accrual system that acknowledges your tenure. Who You Are Relationship-Focused:

You see every call as an opportunity to deepen partnerships and deliver value. Ownership-Minded:

You proactively engage with your client base to anticipate their supply and training needs before they escalate. Effective Communicator:

You possess a professional phone presence and can effectively articulate the value of maintenance and training for long-term returns on investment (ROI). Consistent & Reliable:

You excel in a structured environment, committed to making a minimum of

25 outreach calls per day . Requirements Proven Experience:

A background in B2B sales, account management, or industrial/retail supply is preferred. Systems Proficiency:

Comfortable using Microsoft Windows and CRM/Database software to manage high-volume account data. Discovery Skills:

A demonstrated ability to identify sales opportunities through thorough client conversations. Company Description Retail Technologies, Inc. is a Mobile, AL based software company focused on providing innovative sign and bar-code label printing solutions to retailers across the nation.