Customer Service Representative
Barnes Insurance Group (BIG), Bellevue, Michigan, United States, 49021
Barnes Insurance Group (BIG), based in Bellevue, Michigan, is dedicated to serving the community with high-quality and tailored insurance solutions. As an independent agency, BIG provides competitive and comprehensive insurance options for Home, Auto, Farm, Business, Life, and Retirement coverage. The company's mission emphasizes efficiency, integrity, compassion, and exceptional customer service. BIG fosters a client-centered approach to ensure the best coverage at reasonable prices.
Role Description This is an on-site, full-time position for a Customer Service Representative based in Bellevue, MI. The role involves providing outstanding customer support, addressing client inquiries, managing policy information, and ensuring customer satisfaction across our range of services. Daily tasks include handling customer interactions, maintaining a high level of customer experience, and assisting with any issues or requests related to our insurance products.
Qualifications
Strong skills in Customer Service, Customer Satisfaction, and Customer Experience
Proficiency in Customer Support and effectively resolving customer inquiries
Ability to build and maintain relationships with clients
Strong communication, organizational, and problem-solving skills
Ability to work independently and collaboratively in a team-oriented environment
Previous experience in a customer service role is preferred
Basic knowledge of insurance products and services is a plus
High school diploma or equivalent required; additional certifications in customer service or insurance are a plus
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Role Description This is an on-site, full-time position for a Customer Service Representative based in Bellevue, MI. The role involves providing outstanding customer support, addressing client inquiries, managing policy information, and ensuring customer satisfaction across our range of services. Daily tasks include handling customer interactions, maintaining a high level of customer experience, and assisting with any issues or requests related to our insurance products.
Qualifications
Strong skills in Customer Service, Customer Satisfaction, and Customer Experience
Proficiency in Customer Support and effectively resolving customer inquiries
Ability to build and maintain relationships with clients
Strong communication, organizational, and problem-solving skills
Ability to work independently and collaboratively in a team-oriented environment
Previous experience in a customer service role is preferred
Basic knowledge of insurance products and services is a plus
High school diploma or equivalent required; additional certifications in customer service or insurance are a plus
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