Employment Specialist

Agents of Hope Training & Information Center (AHTI) is a non-profit 501(c)(3) international organization committed to empowering Refugees in the United States and globally by offering high-quality training programs that help individuals secure employment or start a business. As a collaborative and multicultural organization, AHTI prioritizes human rights, justice, and economic equity to build a productive and inclusive society. Guided by the principle of "Our Student, Our Community, Our World," AHTI works to eliminate barriers faced by Refugees and enhance quality of life worldwide.

Role Description This is a full-time, on-site Employment Specialist role located in Chicago, IL. The Employment Specialist will assist individuals seeking employment by assessing their skills, providing career counseling, supporting job search processes, and matching them with suitable opportunities. Key responsibilities include conducting interviews, preparing candidates for job placements, offering training sessions, maintaining relationships with employers, and ensuring follow-up support post-placement.

Qualifications

Strong skills in Communication, including verbal and written communication, and active listening

Proficiency in Interviewing techniques and the ability to assess candidates' skills and potential

Experience in Customer Service and fostering positive relationships with diverse individuals

Expertise in developing and delivering effective Training programs

Recruiting skills, such as sourcing and matching candidates with job opportunities

Exceptional organizational and problem-solving abilities

Cultural competency and sensitivity to working with diverse populations

Bachelor’s degree in human resources, social work, or a related field is preferred

Previous experience in employment services, workforce development, or a similar role is advantageous

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