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Parts Counter Associate

Gerald Jones Auto Group, Augusta, Georgia, United States, 30910

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Summary Sells parts to all customers, over the counter, through the shop or on the phone.

Essential Duties

Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.

Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.

Answers phone calls, providing price quotes and other information.

Provides high level of service to internal and external customers.

Maintains professional appearance.

Pulls and fills orders from stock.

Notifies parts manager of out-of‑stock parts or shop materials that need immediate attention.

Locates out-of‑stock parts from outside source and submits an emergency order, if necessary.

Notifies the service advisor and the customer when special‑ordered parts have been received.

Replenishes assigned inventory daily.

Makes sure all internal requests for parts are billed on service repair order.

Receives payment from retail customers or obtains credit authorization.

Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.

Keeps front and rear counter areas clean and uncluttered.

Participates in all training programs that are made available.

Keeps current on new products and product updates.

Other tasks as assigned.

About the Company Every employee with Gerald Jones Auto Group is absolutely critical to its success. Gerald Jones has been a successful, multi‑brand group that has been locally operated since 1974. Our rapid growth and fast‑paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

Medical & Dental Plans

Prescription Drug Program

401k Plan

Paid Vacation

Paid Time Off

Paid Sick Days

Paid Holidays

Employee Purchase Programs

Paid Training & Professional Development

Employee Discounts

Employee Referral Program

Qualifications

Organized and friendly personality

Demonstrated ability to work with others

Time management skills

Fantastic communication skills with your customers

Professional, well-groomed personal appearance

Clean driving record

Willing to submit to a pre‑employment background check & drug screen

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