Customer Service Representative - Marion, OH
Wilbur-Ellis, Marion, Ohio, United States, 43305
Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us!
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
“We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.”
Role Overview A Customer & Business Solutions Representative I works in all aspects of customer service including product selection, order processing, and inventory management. This role may also involve helping in the warehouse—from stocking and retrieving items to making deliveries, operating a forklift, pitching in with housekeeping, and supporting general branch needs.
A Sample of What You’ll Do in this Role
Assist with electronic order entry and processing utilizing JD Edwards Enterprise Resource Planning (ERP) software
Respond to customer inquiries in a timely, accurate, and appropriate manner
Submit and code bills and invoices to the AP department for payment
Work closely with the Sales and Operations teams to maintain adequate inventory levels to meet customer needs
Assist with monthly inventory cycle counts and annual inventory
Support the Sales Team with inaccurate customer pricing and quickly resolve any inquiries or concerns
Prepare reports under manager’s supervision
Aid team members in administrative tasks
What You Bring To The Role
0-1 years of experience
Proficiency with Microsoft Office Suite
Willingness to learn JD Edwards (training will be provided)
The ability to accurately apply basic math concepts such as fractions, percentages, and ratios
Mobility to move freely across uneven terrain both indoors and outdoors safely
High School Diploma or equivalent
What Makes You a Great Fit
You have strong interpersonal and effective communication skills
You have good organizational skills with strong attention to detail
You’re able to respond professionally to inquiries or complaints
You read, write, and speak English fluently
Compensation And Benefits
The base compensation for this position ranges from $15.96 to $21.28 per hour. Please note that wages may vary depending on skills and experience.
This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Our Commitment To Diversity & Inclusion Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.
NACHURS ALPINE SOLUTIONS
is a Wilbur-Ellis business.
For over 70 years, Nachurs Alpine Solutions has been the industry leader in NPK LIQUID FERTILIZER TECHNOLOGY. Built on quality, integrity, and innovation, we pioneered precision-placed liquid fertilizer in 1946 – formulated to meet the nutritional demands of crops and growing conditions on both sides of the border. Our liquid fertilizers are marketed under the ALPINE brand and NACHURS brands in North America. The New Ag Markets Business Unit sells liquid fertilizer into turf, specialty, international, and private label markets. Products sold in the oil and gas markets, transportation and mining markets, and industrial chemical markets are all sold under the NASi brand. Nachurs Alpine Solutions has manufacturing plants located in Garretson, SD, Marion, OH, Corydon, IN, Red Oak, IA, St. Gabriel, LA, New Hamburg, ON and Belle Plaine, SK.
Follow our career social media accounts! Instagram:
IG
TikTok: TikTok
Facebook: FB
LinkedIn: LinkedIn
#J-18808-Ljbffr
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
“We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.”
Role Overview A Customer & Business Solutions Representative I works in all aspects of customer service including product selection, order processing, and inventory management. This role may also involve helping in the warehouse—from stocking and retrieving items to making deliveries, operating a forklift, pitching in with housekeeping, and supporting general branch needs.
A Sample of What You’ll Do in this Role
Assist with electronic order entry and processing utilizing JD Edwards Enterprise Resource Planning (ERP) software
Respond to customer inquiries in a timely, accurate, and appropriate manner
Submit and code bills and invoices to the AP department for payment
Work closely with the Sales and Operations teams to maintain adequate inventory levels to meet customer needs
Assist with monthly inventory cycle counts and annual inventory
Support the Sales Team with inaccurate customer pricing and quickly resolve any inquiries or concerns
Prepare reports under manager’s supervision
Aid team members in administrative tasks
What You Bring To The Role
0-1 years of experience
Proficiency with Microsoft Office Suite
Willingness to learn JD Edwards (training will be provided)
The ability to accurately apply basic math concepts such as fractions, percentages, and ratios
Mobility to move freely across uneven terrain both indoors and outdoors safely
High School Diploma or equivalent
What Makes You a Great Fit
You have strong interpersonal and effective communication skills
You have good organizational skills with strong attention to detail
You’re able to respond professionally to inquiries or complaints
You read, write, and speak English fluently
Compensation And Benefits
The base compensation for this position ranges from $15.96 to $21.28 per hour. Please note that wages may vary depending on skills and experience.
This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Our Commitment To Diversity & Inclusion Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.
NACHURS ALPINE SOLUTIONS
is a Wilbur-Ellis business.
For over 70 years, Nachurs Alpine Solutions has been the industry leader in NPK LIQUID FERTILIZER TECHNOLOGY. Built on quality, integrity, and innovation, we pioneered precision-placed liquid fertilizer in 1946 – formulated to meet the nutritional demands of crops and growing conditions on both sides of the border. Our liquid fertilizers are marketed under the ALPINE brand and NACHURS brands in North America. The New Ag Markets Business Unit sells liquid fertilizer into turf, specialty, international, and private label markets. Products sold in the oil and gas markets, transportation and mining markets, and industrial chemical markets are all sold under the NASi brand. Nachurs Alpine Solutions has manufacturing plants located in Garretson, SD, Marion, OH, Corydon, IN, Red Oak, IA, St. Gabriel, LA, New Hamburg, ON and Belle Plaine, SK.
Follow our career social media accounts! Instagram:
IG
TikTok: TikTok
Facebook: FB
LinkedIn: LinkedIn
#J-18808-Ljbffr