A healthcare financial technology company is seeking a Director of Care Concierge Team to enhance operations, drive efficiency, and improve service offerings. The role involves leadership in performance metrics, automation, and cross-functional collaboration to boost member engagement. Ideal candidates have over 10 years of contact center experience, particularly in healthcare, with strong analytical and leadership skills. A Bachelor's degree is required, and a Master's preferred. The position is based in Saint Petersburg, Florida with hybrid work flexibility.
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