Director of Sales and Marketing
Olympia Hospitality, Manchester, New Hampshire, United States
We’re more than just a team – we’re a community dedicated to making a difference every day.
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.
Apply today and build a career that inspires you!
The Director of Sales and Marketing (DOSM) is a proactive, selling leadership role responsible for driving revenue and overseeing the sales team's workflow. You will manage brand relationships, identify new market opportunities, and set strategic rate structures to maximize property value. This position blends hands‑on prospecting with high‑level marketing vision, requiring you to manage digital content, social media, and media plans. As a key leader, you will mentor sales staff, collaborate with the food and beverage team for events, and ensure all revenue generators remain profitable while upholding the company’s core values of trust and accountability.
Pay starting at $75,000 per year plus bonus
Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family‑first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short‑term disability, and you have the option to purchase additional employee paid life insurance.
Time for You : Enjoy our
robust PTO plan
and
7 paid holidays
to maintain work‑life balance. Need quick access to your paycheck? Our
earned wage access
program has you covered!
Additional Support : From our
Employee Assistance Program (EAP)
to a
sober support network , and our commitment to being a
recovery‑friendly workplace , we’re here to help you thrive personally and professionally.
Perks : Love to travel? Enjoy
exclusive hotel travel discounts
as a member of our team. Additional benefits may be available based on property specific locations!
We’re more than just a business—we’re a
values‑driven organization
that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.
Apply today!
Responsibilities
Assists with the development of the hotel’s marketing and sales plan based on the hotel’s position and strengths within each market segment
Represents the hotel at various community, industry, and civic functions and maintain/cultivate these relationships
Leads, trains, and mentors staff including hiring, coaching development, performance evaluations, disciplinary actions, and terminations
Analyzes and understands the competition’s strengths and weaknesses for each market segment and successfully directs marketing activities against each.
Identifies and maintains constant communications with the hotel’s key accounts.
Actively sells room nights through outside sales calls, tours, etc.
Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel.
Develop sales action plans, and forecast and evaluate trends to modify strategies that will enhance revenues effectively.
Ensure that hotel credit procedures and audit guidelines are followed.
Core Skills
Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)
Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
People Skills – ability to collaborate, create rapport, and work effectively with others
Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing
Problem‑Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
Judgment & Discretion – appropriately handle confidential and sensitive information
Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi‑task, prioritize, follow through, and work efficiently with limited supervision
Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs
Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
Computer skills/ Technical Aptitude – proficiency in computer technology, e‑mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency
Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely
Technical Skills
Strong sales & relationship management skills
Strong aptitude in working with numbers and comprehending Excel spreadsheets
Keyboarding and general office administration skills
Digital Marketing – must stay current on digital marketing and social media trends.
Experience / Education
Hotel Sales/Catering Sales and/or hotel experience required. Marketing abilities needed. Excellent writing skills and creative thinking. Management or previous supervisory experience preferred. College Degree preferred or equivalent combination of education and work experience; Delphi.fdc a plus. Must have strong communication skills and be detail oriented.
Physical Demands
Traveling to businesses and hotels (with overnight travel), flexible work hours including nights and weekends, especially during months leading up hotel opening; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing, computer keying, working at a desk, and viewing spreadsheets and other written material. There is also the potential for kneeling and lifting of objects up to 50 lbs. Reasonable accommodations may be made to enable eligible employees to perform the essential functions.
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
#J-18808-Ljbffr
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.
Apply today and build a career that inspires you!
The Director of Sales and Marketing (DOSM) is a proactive, selling leadership role responsible for driving revenue and overseeing the sales team's workflow. You will manage brand relationships, identify new market opportunities, and set strategic rate structures to maximize property value. This position blends hands‑on prospecting with high‑level marketing vision, requiring you to manage digital content, social media, and media plans. As a key leader, you will mentor sales staff, collaborate with the food and beverage team for events, and ensure all revenue generators remain profitable while upholding the company’s core values of trust and accountability.
Pay starting at $75,000 per year plus bonus
Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family‑first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short‑term disability, and you have the option to purchase additional employee paid life insurance.
Time for You : Enjoy our
robust PTO plan
and
7 paid holidays
to maintain work‑life balance. Need quick access to your paycheck? Our
earned wage access
program has you covered!
Additional Support : From our
Employee Assistance Program (EAP)
to a
sober support network , and our commitment to being a
recovery‑friendly workplace , we’re here to help you thrive personally and professionally.
Perks : Love to travel? Enjoy
exclusive hotel travel discounts
as a member of our team. Additional benefits may be available based on property specific locations!
We’re more than just a business—we’re a
values‑driven organization
that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.
Apply today!
Responsibilities
Assists with the development of the hotel’s marketing and sales plan based on the hotel’s position and strengths within each market segment
Represents the hotel at various community, industry, and civic functions and maintain/cultivate these relationships
Leads, trains, and mentors staff including hiring, coaching development, performance evaluations, disciplinary actions, and terminations
Analyzes and understands the competition’s strengths and weaknesses for each market segment and successfully directs marketing activities against each.
Identifies and maintains constant communications with the hotel’s key accounts.
Actively sells room nights through outside sales calls, tours, etc.
Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel.
Develop sales action plans, and forecast and evaluate trends to modify strategies that will enhance revenues effectively.
Ensure that hotel credit procedures and audit guidelines are followed.
Core Skills
Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)
Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
People Skills – ability to collaborate, create rapport, and work effectively with others
Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing
Problem‑Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
Judgment & Discretion – appropriately handle confidential and sensitive information
Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi‑task, prioritize, follow through, and work efficiently with limited supervision
Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs
Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
Computer skills/ Technical Aptitude – proficiency in computer technology, e‑mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency
Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely
Technical Skills
Strong sales & relationship management skills
Strong aptitude in working with numbers and comprehending Excel spreadsheets
Keyboarding and general office administration skills
Digital Marketing – must stay current on digital marketing and social media trends.
Experience / Education
Hotel Sales/Catering Sales and/or hotel experience required. Marketing abilities needed. Excellent writing skills and creative thinking. Management or previous supervisory experience preferred. College Degree preferred or equivalent combination of education and work experience; Delphi.fdc a plus. Must have strong communication skills and be detail oriented.
Physical Demands
Traveling to businesses and hotels (with overnight travel), flexible work hours including nights and weekends, especially during months leading up hotel opening; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing, computer keying, working at a desk, and viewing spreadsheets and other written material. There is also the potential for kneeling and lifting of objects up to 50 lbs. Reasonable accommodations may be made to enable eligible employees to perform the essential functions.
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
#J-18808-Ljbffr