Act with integrity, honesty and knowledge that promote the culture, values and mission of
LendingClub that best benefits them while also meeting their financial
obligations Handle difficult conversations with the ability to overcome
objections Be solution-oriented with the ability to de-escalate challenging
situations Passionate about providing a welcoming experience to our members over the phone in a fast-paced contact center
environment The ability to relate to member’s unique situations while still providing solutions that make
sense Continue to learn the business and take ownership of your role and
responsibilities **Preferred Experience:**
Collections experience in a high-volume environment
Experience in banking and/or finance
Customer Service/Contact Center work experience
LendingClub
is currently working from home due to COVID-19, but we are asking for flexibility going forward as circumstances change and we determine to transition teams back to work in the office. The following are requirements to perform this role while working from home: You are worth
it
In 2019, 2020 & 2021, we were awarded the Top
Workplace
in Utah by the Salt Lake Tribune. We want every employee to feel valued. One way we do that is through our generous compensation and benefits package, generous paid time off, wellness programs with cash incentives, and more! #J-18808-Ljbffr
LendingClub that best benefits them while also meeting their financial
obligations Handle difficult conversations with the ability to overcome
objections Be solution-oriented with the ability to de-escalate challenging
situations Passionate about providing a welcoming experience to our members over the phone in a fast-paced contact center
environment The ability to relate to member’s unique situations while still providing solutions that make
sense Continue to learn the business and take ownership of your role and
responsibilities **Preferred Experience:**
Collections experience in a high-volume environment
Experience in banking and/or finance
Customer Service/Contact Center work experience
LendingClub
is currently working from home due to COVID-19, but we are asking for flexibility going forward as circumstances change and we determine to transition teams back to work in the office. The following are requirements to perform this role while working from home: You are worth
it
In 2019, 2020 & 2021, we were awarded the Top
Workplace
in Utah by the Salt Lake Tribune. We want every employee to feel valued. One way we do that is through our generous compensation and benefits package, generous paid time off, wellness programs with cash incentives, and more! #J-18808-Ljbffr