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Commercial Collections Specialist

Staff Financial Group, Atlanta, Georgia, United States, 30383

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Who: An established and growing organization is seeking a mid-level Commercial Collections Specialist to join its Accounting team in the Galleria area of Atlanta.

What: The Commercial Collections Specialist will manage business customer accounts, drive B2B collections through high-volume calls and emails, resolve account discrepancies, reduce delinquency, and improve overall cash flow and DSO.

When: This is a full-time opportunity available immediately for a qualified professional with 5+ years of commercial collections experience.

Where: This position is located in the Galleria area of Atlanta in a collaborative and team-oriented office setting.

Why: This role has been created to support continued company growth and strengthen commercial accounts receivable performance.

Office Environment: The company offers a casual, team-focused environment with strong cross-functional collaboration and employee-focused perks.

Salary- Up to $60k

Position Overview The Commercial Collections Specialist will take ownership of business customer account balances, proactively manage outstanding B2B invoices, collaborate cross-functionally to resolve disputes, supervise a Collections Assistant, and consistently meet defined department metrics in a fast-paced, goal-oriented environment.

Make high-volume collection calls and send high-volume emails to commercial customers

Manage and reconcile business customer accounts to ensure timely payment

Resolve billing discrepancies and payment disputes related to commercial accounts

Partner with Sales and leadership to accelerate the commercial collection process when needed

Support monthly billing and daily invoice processing

Maintain detailed and accurate AR aging reports

Participate in weekly and monthly reporting meetings

Supervise and support the Collections Assistant

Build and maintain strong internal and external business relationships

Qualifications

5+ years of progressive commercial (B2B) collections or accounts receivable experience

Strong communication skills with a professional and persistent approach when working with business clients

Goal-oriented mindset with strong analytical and investigative abilities

High attention to detail and organizational skills

Experience working with ERP systems

Ability to prioritize effectively in a fast-paced environment

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